The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on “what works,” staff at DOP engage in meaningful relationships with those on probation enhance community safety and decrease recidivism.

The Department of Probation (DOP) is seeking to hire one (1) Principal Administrative Associate to function as a Workers’ Compensation /Leave Analyst. Under supervision, with some latitude for independent action or decision, the selected candidate will perform investigation and claims processing tasks related to workers’ compensation cases. Duties include but are not limited to the following:

- Review accident reports and other documents related to claims to determine workers' compensation coverage.
- Review cases for correction of awards or decisions and process payments resulting from hearings by New York State Workers’ Compensation Board.
- Review cases for compliance with DOP policies and procedures.
- Enter and maintain digital records of cases.
- Gather information from case files or computer records and prepare written material and forms for distribution.
- Communicate with insurance carrier via email, telephone and on-line system.
- Respond to inquiries and/or discuss injured employee’s obligations and entitlements under DOP’s policies.
- Implement the pro-rated benefits for compensable claims in accordance with contractual agreements.
- Compute benefit payments accruing to prospective recipients.
- Investigate disability claims by contacting pertinent parties.
- Review and forward medical reports to insurance carrier for continuation of benefits.
- Assist in the processing of claims utilizing manual and/or automated office systems.
- Prepare and file workers’ compensation documents.
- Maintain accurate and confidential records of workers' compensation claims and related documentation.
- Responding to time and leave inquiries from employees.
- Track leaves of absence for employees including medical leaves, worker’s compensation leaves, and other leave types.
- Maintain accurate and confidential records of worker's compensation claims and related documentation.




APPLICANTS MUST BE PERMANENT IN THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE.

PRINCIPAL ADMINISTRATIVE ASSOC - 10124

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

Experience with timekeeping procedures. Excellent written and verbal communication skills. Ability to handle high volume of work and meet strict deadlines.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.