This position encompasses professional responsibilities unique to the assessment and implementation of Workday which require specialized expertise and experience beyond what is expected of a generalist in any given area. With varying levels of difficulty and with high degrees of latitude for independent action, the incumbent will serve in the principal role of Workday Report Writer and perform complex information technology project work that delivers usable software systems, technology solutions and reports for business needs.

Specific responsibilities include the following:

- Report Development: Design, develop, and maintain a variety of Workday reports, dashboards, and reporting tools, including but not limited to standard, custom, composite, and matrix reports, while adhering to business requirements and best practices.
- Requirement Gathering: Translate users' requirements into actionable reports and dashboards, consulting possible usage of standard Workday reporting tools, and using knowledge in the area of reporting.
- Report Optimization: Cooperate on reviews and enhancements of existing reports and dashboards for efficiency and accuracy, incorporating feedback from users.
- Troubleshooting and Support: Provide support to end-users for report-related inquiries, resolving issues, and offering training as needed to increase user self-sufficiency.
- Testing and Validation: Conduct thorough testing of reports to verify accuracy and functionality, work with requestors, and prepare test scenarios to validate new and changed reports, troubleshooting and resolving any issues before deploying reports to production.
- Reporting Activities: Deliver ad hoc and regular complex reports and dashboards with a focus on quality and timeliness, providing a solid understanding of the HR data model, and the ability to interconnect data from various data sources (Workday modules).
- Documentation: Maintain documentation of report specifications, data sources, and report generation procedures for future reference while following and implementing improvements related to Reporting Guidelines.
- Data Integrity: Ensure data accuracy and consistency across reports. Perform regular audits and troubleshoot any discrepancies between delivered metrics and their definitions.
- Provide wide-ranging project support, including application of knowledge and expertise to address post-launch modifications of business processes, roles and other variables.

Additional Information

1. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
2. NYCHA residents are encouraged to apply.
3. NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

IT PROJECT SPECIALIST - 95710

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

4. Education and/or experience which is equivalent to "1", "2", or "3" above.

- Proficiency in Workday Report Writer tools and Workday calculated fields. - Knowledge of the Workday object-oriented data model, data sources, primary business objects, and creating/maintaining calculated fields. - Experience creating Custom Reports and Dashboards. - Business analysis with the ability to translate technical concepts into user-friendly language. - Solid analytical and problem-solving skills, with the ability to interpret complex data sets and produce meaningful insights. - Detail-oriented and excellent organization skills. - Strong teamwork and collaboration skills, with the ability to work effectively in a cross-functional environment. - Understanding of HR processes, data structures, and HR Tech best practices.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

NYCHA has no residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.