Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. We strive to protect and promote the health of all New Yorkers. Our core values are science, equity and compassion, with a vision to be a city where all New Yorkers can realize their full health potential, regardless of who they are, where they are from or where they live.

As a world-renowned public health agency responding to urgent public health crises from New York City’s yellow fever outbreak in 1822, to the COVID-19 pandemic we are a hub for public health innovation, expertise and programs for accessing services. We have a vast impact on national public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial justice work, among others.

Our 6,000-plus team members bring extraordinary diversity to the work of public health. True to our value of equity, the NYC Health Department has been a leader in recognizing and dismantling racism’s impacts on the health of New Yorkers and beyond. In 2021, the NYC Board of Health declared racism as a public health crisis. With commitment to dismantle systems that perpetuate inequitable power, opportunity and access, the NYC Health Department continues to work in and with communities and community organizations to increase their access to health services and decrease avoidable health outcomes.

The New York City Health Department is as varied as the city it serves. Our 6,000-plus team members bring an extraordinary array of languages, cultures and experiences to bear on the work of public health. Our diversity fuels creativity because all perspectives are heard and valued.


Program Description:

The Bureau of Network Technology and Telecommunication Services (NTTS) aims to provide DOHMH programs and staff, our external partners and providers, and all citizens relying on our systems and services with a highly reliable and available network infrastructure and services for both voice and data. Resilient and centralized data center services for applications and hosting databases, a customer service-oriented and secure computing environment, and delivery of information technology products and resources that have been designed, engineered and implemented to support and facilitate the agency in all of our initiatives. Resilient and centralized services: Our Data Center and Wintel System teams maintain all servers and other data center-related hardware at all DOHMH locations. The Wintel team deploys new server based systems to production, monitors applications & systems, manages access control, supports messaging capabilities (e.g., email, iPhone), provides remote access services, and ensures the data security and availability of all information resources. Administer and oversee a diverse environment of Windows servers, ensuring their availability, performance, and security. The Division of Information Technology is seeking to hire a Vulnerability Resolution Administrator to support DOH staff in troubleshooting issues to maintain the functionality of the systems to meet business goals. This position is in response to the Mayors Cyber Security Initiative. There is an increase of cyber incidents and threats that challenge the protection of city agency digital assets. To strengthen cyber security, all software and hardware that is deployed and operated on the agency network requires security review and re-assessment based on new cyber security policies and best practices.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Plan and coordinate remediation activities with IT Security, junior members of the team, desktop technicians, server administrators and development related staff.
Identify False Positives reported from Rapid7 and work with DOHMH IT Security and NYC Cyber Command to correct in reporting for the Disease Surveillance Systems.
Develop vulnerability remediation plan using tools such as Microsoft System Center Configuration Manager (SCCM), 1E Tachyon and Nomad for the Disease Surveillance Systems.
Monitor and adjust SCCM patch distribution.
Apply patches and fixes to the servers and clients.
Plan remediation strategies for servers and clients.

1. A baccalaureate degree, from an accredited college including or supplemented by twenty-four (24) semester credits in cyber security, network security, computer science, computer programming, computer engineering, information technology, information science, information systems management, network administration, or a pertinent scientific, technical or related area; or

2. A four-year high school diploma or its equivalent approved by a State’s department of education or a recognized accrediting organization and three years of satisfactory experience in any of the areas described in “1” above; or

3. Education and/or experience equivalent to “1” or “2”, above. College education may be substituted for up to two years of the required experience in “2” above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. In addition, twenty-four (24) credits from an accredited college or graduate school in cyber security, network security, computer science, computer programming, computer engineering, information technology, information science, information systems management, network administration, or a pertinent scientific, technical or related area; or a certificate of at least 625 hours in computer programming from an accredited technical school (post high school), may be substituted for one year of experience.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.