The New York City Department of Investigation (DOI) is one of the oldest law enforcement agencies in the country with a mission of combating municipal corruption. It serves the people of New York City by acting as an independent and nonpartisan watchdog for New York City government, City agencies, and City employees, vendors with City contracts, individuals and entities that receive City funds.

The Information Technology Unit of the NYC Department of Investigation is looking for a Virtual Systems Engineer to support the agency's IT infrastructure. The ideal candidate will provide enhancements and implementation of new technologies to support the strategic needs of the agency and its partners in the delivery of applications and services in a reliable and secure fashion. The engineer will be responsible for preparing technical reports, design documentation, and run books.

The engineer is required to assist with scheduled authorized security patches, upgrades, and assist with change management operations once approved by in house CMB and Security management team.

The selected candidate must demonstrate the ability to exercise independent initiative and judgment when managing and monitoring the infrastructure, along with the DOI applications that reside on them. This includes over 300 Windows and Linux servers running multiple applications such as Exchange, SQL, Oracle, and custom in-house applications.

Candidate is required to work Nights and Weekends as needed.

If selected, the candidate will be fingerprinted and undergo a background investigation.

1. A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or

2. A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or

3. A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or

4. A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above.

In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in "1" above.

- Strong hands-on administration experience on Windows 2019 server - Forest, Domain, AD, Schema, DNS, WINS, DHCP, OU, Distribution list, Windows folder security, IP filtering, Event log analysis, installation, and administration of Windows Server 2019, including user setup and defining roles, performance tuning, backup and restore, security monitoring, registry, and AD scripting. - Configure Windows security such as permission levels, groups, and user profiles. - Knowledge of configuring Windows/Linux security such as permission levels, groups and user profiles is a plus. - Windows/Linux file structure security, IP filtering, event log analysis, installation, and administration of server environment, including user setup and defining roles, performance tuning, backup and restore, security monitoring, registry, and scripting. - Windows PowerShell Scripting - Linux bash shell Scripting is a plus. - Managing Exchange Hybrid 2016 Server Environment. - Managing VMWare 6.5, 7.01 infrastructure is a must. - Managing Citrix VDI Infrastructure - Virtual Apps and Virtual Desktops - Knowledge of backup methodology and best practices using Veeam. - Working Knowledge in converged/HCI infrastructure (HPE SimpliVity), and Manage Engine NetOps, is a plus. - Working Knowledge of HPE Synergy Frame Enclosures - Working Knowledge of HPE 3PAR Storage Systems - Working Knowledge of HPE Store Once Storage Devices - Working Knowledge of Komprise - Working Knowledge of Scality Ring Storage Platform - Experience with eDiscovery tools. - Working knowledge of TCP/IP protocol. - Heavy Root Cause Analysis resolution. - Ability to plan, manage time according to schedules, and provide status updates required. - Ability to quickly learn new tools and resolve issues using all available resources. Strong interpersonal skills and ability to work well in a team environment. - Knowledge of web server platforms IIS, Apache, authentication services (Kerberos/SAML/MFA) and SSL certificate management. - Knowledge of server and application architectures. - Exceptional knowledge of Microsoft Office programs. - Ability to work in cross functional teams. - Highly self-motivated and flexible. - Sound problem resolution, judgment, and decision-making skills. Strong customer and quality-focus. - Working with an enterprise wide, large-scale implementation. - Weekend work is required. - Configuring Cisco network switches and routers. (Nexus and Catalyst switches) - Working Knowledge of Palo Alto Firewalls - Working Knowledge of Citrix NetScaler Load Balancer Virtual Infrastructure - Microsoft /Azure / MCSA/ MCSE certification is plus. - Linux certification is a plus – but not required. - Cloud Providers MSO365 AZURE, Amazon AWS. - Experience with managing VoIP is a plus. Required: - VMware Certified Professional (VCP) - VMWare vSphere 6.5/7.01. - Cisco Certified Network Associate (CCNA/P).

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.