Business Title: Management & Professional Development Training Administrator

The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1935 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 17 New Yorkers, providing affordable housing to 528,105 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. More than 11,000 employees operate NYCHA’s properties and central office functions.

NYCHA’s Learning and Development (L&D) Department provides service coordination and delivery of training and professional development for NYCHA employees to do their jobs safely and effectively. Through operation of citywide training facilities, and a robust library of online learning materials, NYCHA L&D offers both technical training in building systems management, and leadership development courses that are custom designed based on NYCHA standard operating procedures. L&D’s mission is to prepare NYCHA employees for the roles they’re in, and the roles they aspire to attain, while managing the wealth of knowledge that employees amass throughout their careers.

Reporting to the Deputy Director of Professional Development and Technology Training, the Management and Professional Development (MPD) Training Administrator, will oversee the day-to-day operations of the MPD unit, and the various supervisory and leadership development training courses administered, while providing training leadership and leadership support for all NYCHA employees who work in a supervisory/managerial role. The MPD unit is currently in a renaissance period of growth and renewal after a decline in leadership development course-delivery. NYCHA L&D seeks an experienced administrator with an entrepreneurial style to re-imagine and implement a new era of supervisory and professional development training for NYCHA leaders at all levels.

Responsibilities include, but are not limited to the following:
1. Supervise, coordinate and direct the activities of the Management & Professional Development unit (MPD).
2. Monitor performance goals, key indicators, project plans, and budgets.
3. Manage the scheduling of all supervisory and leadership development training programs.
4. Coordinate and conduct needs analysis to ascertain training needs and employee skills gaps.
5. Liaise with operational leaders throughout NYCHA on curricula development of leadership and coaching courses
6. Hire, coach and evaluate MPD staff, including permanent and contract workers.
7. Assist with development of, and routine updating of training content.
8. Facilitate training as necessary or serve in the absence of the Deputy Director when needed.
9. Serve as lead or key stakeholder in relevant working groups and in special projects as necessary.
10. Perform other related duties as required.

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please click on the link below:

https://bit.ly/55aProgram

Additional Information:
1. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
2. NYCHA residents are encouraged to apply.

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

1. A baccalaureate degree issued upon completion of a course of study registered by the University of the State of New York and seven (7) years experience in an executive or administrative capacity in a large community agency having or supervising at least 25 professional employees; or
2. A master's degree or 30 graduate credits in group work, community organization, recreation, physical education and six (6) years experience of the type described in (1) above; or
3. A satisfactory equivalent combination of education and experience.

- Subject Matter Expertise: Has a robust knowledge of and experience with Managerial and Leadership Training. - Adult Learning: Understands and can apply principles of adult learning to training development and delivery. - Training Delivery: Delivers informal and formal learning solutions in a manner that is both engaging and effective. - Learning Technologies: Applies a variety of learning technologies to address specific learning needs. - Coaching: Applies a systematic process to improve others’ ability to set goals, take-action, and maximize strengths. The successful candidate has extensive experience in Leadership Development and familiarity with NYCHA standard operating procedures, and is an effective communicator, highly organized, and possess strong project management and partnership management skills.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

NYCHA has no residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.