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UNIT SUPERVISOR

  1. HRA/DEPT OF SOCIAL SERVICES
Posted on: 07/16/2024
  1. Full-time

Location

MANHATTAN

  1. Exam may be required

Department

Revenue Mgmt/Development-NM

$64,137.00 – $73,758.00

Job Description

APPLICANTS MUST BE PERMANENT IN THE PRINICIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE.

The Bureau of Case Integrity & Eligibility Verification’s mission is to maximize revenue generation for DSS/HRA/DHS and outside Agencies, ensure payments are categorically eligible for their respective funding streams and carry out cost avoidance projects to minimize audit disallowances.

The Office of Revenue Management and Development (ORMD) is recruiting one (1) Principal Administrative Associate III to function as the Unit Supervisor in its Bureau of Case Integrity and Eligibility Verification (BCIEV)/Case Integrity Unit.

The Unit Supervisor will be responsible for the direct supervision and guidance of a unit of Principle Administrative Associate II’s (PAAII) who engaged in projects that relate to determining which cases qualify for a category that is eligible for state or federal funding, and the effective date of adjustment for Federal and State reimbursements by reviewing case record entries and date of change and occurrence. The incumbent will be responsible for overseeing the projects the PAAII’s under their span of supervision review and provide documentation for: Office of Temporary Disability Administration Invalid Social Security Number Validation reviews quarterly listing of active clients with missing or invalid SSN for HASA, non-HASA and SNAP only cases are conducted in an effort to avoid State disallowance; Invalid Social Security Number files produced by Family Independence Administration in an effort to assist in reducing fraud; Domestic Violence residential case reviews to determine if the family meets the criteria for Emergency Assistance to Needy Families (EAF); Domestic Violence Non-residential case reviews to determine if the family meets the criteria for Family Assistance (FA) or EAF funding for the services provided, including counseling and legal services; Burial Claim manual case reviews to determine if the family meets the criteria for FA or EAF funding; and staff’s performance of quality assurance for Enterprise Data Warehouse (EDW) queries, and WMS look-ups.

Duties:

- Plan, assign, review and control the work of five or more individual Field Eligibility Verification Specialists.

- Coordinate and monitor the daily activities of the unit.

- Conduct and participate in regular staff meetings.

- Suggest remedial solutions that will minimize audit findings with an objective for maximizing potential Federal and State reimbursement claims.

- Discuss critical issues with supervisor and staff and suggest new and continuing techniques for expediting various operational functions in Case Integrity Unit.

- Train staff on new claiming projects and various Ad-Hoc projects.

- Complete subordinate’s time and leave and preparing performance evaluations.

Work location: 4 WTC / 150 Greenwich Street, New York, NY 10007

Work schedule: 9 am – 5 pm.


Minimum Qualifications

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.


Preferred Skills

Knowledge of Welfare Management System (WMS), Paperless Office System (POS), HRA One Viewer, and Electronic Medicaid of New York (eMedNY).
55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/
Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job ID

642261

Title code

10124

Civil service title

PRINCIPAL ADMINISTRATIVE ASSOC

Title classification

Competitive-1

Business title

UNIT SUPERVISOR

  1. Experienced (non-manager)

Job level

03

Number of positions

1

Work location

4 World Trade Center

  1. Administration & Human Resources

UNIT SUPERVISOR

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