The Home Care Services Program (HCSP) is a Medicaid funded program that provides long term care to medically fragile and vulnerable individuals who require assistance with activities of daily living through the Community Alternative Systems Agency (CASA), Managed Long Term Care (MLTC) Program, the Assisted Living Program, Care at Home Program and Homebound Medicaid. The Medicaid Eligibility Unit is responsible for the Medicaid eligibility review and processing of initial applications, change actions, and renewals for all Medicaid funded long term care programs. This unit is responsible for the processing of Medicaid eligibility for consumers who receive services through one of the HCSP programs.

Home Care Services Program (HCSP) is recruiting for one (1) Clerical Associate IIIs, to function as Intake Clerk in the Central Intake Unit, who will:

- Review all requests for Home Care (M11q) for completion and compliance with regulatory requirements where necessary, determine the need to
return/reject applications and/or need for additional information to process.

- Contacts applicant and/or physician to confirm illegible information and/or obtain missing data on application.

- Access the Medicaid systems (WMS and E Med NY) to determine and document current Medicaid status and ensure that required corrective
action is taken on system data when changed data is identified.

- Initiate the assessment process by entering the service request into the electronic case file LTC web (Long Term Care web), making the
appropriate decision and referral for continued action. Clear cases to determine Medicaid eligibility to avoid duplication of service.

- Enter appropriate information on electronic file and forward for further action as necessary for Initial service, reauthorization and/or change of
level/type of service.

- Verify the accuracy of system data by comparing M11q information to WMS /Home Care data.

- Correct errors of transmission or transposition as needed.

- Respond to telephone inquiries, providing information as necessary.

- Screen telephone calls and refer calls to proper section.

- Perform other related assigned duties.

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

- Must be Computer Literate

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.