Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live.

As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, innovating in science and scholarship to advance public health knowledge, and responding to urgent public health crises from New York City’s yellow fever outbreak in 1822, to the COVID-19 pandemic we are a hub for public health innovation, expertise, and programs, and services. We serve as the population health strategist, and policy, and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others.

Our Agency’s five strategic priorities, building off a recently-completed strategic planning process emerging from the COVID-19 emergency, are:
1) To re-envision how the Health Department prepares for and responds to health emergencies, with a focus on building a “response-ready” organization, with faster decision-making, transparent public communications, and stronger surveillance and bridges to healthcare systems 2) Address and prevent chronic and diet-related disease, including addressing rising rates of childhood obesity and the impact of diabetes, and transforming our food systems to improve nutrition and enhance access to healthy foods
3) Address the second pandemic of mental illness including: reducing overdose deaths, strengthening our youth mental health systems, and supporting people with serious mental illness
4) Reduce black maternal mortality and make New York a model city for women’s health
5) Mobilize against and combat the health impacts of climate change

Our 7,000-plus team members bring extraordinary diversity to the work of public health. True to our value of equity as a foundational element of all of our work, and a critical foundation to achieving population health impact in New York City, the NYC Health Department has been a leader in recognizing and dismantling racism’s impacts on the health of New Yorkers and beyond. In 2021, the NYC Board of Health declared racism as a public health crisis. With commitment to advance anti-racist public health practices that dismantle systems that perpetuate inequitable power, opportunity and access, the NYC Health Department continues to work in and with communities and community organizations to increase their access to health services and decrease avoidable health outcomes.

Program and Job Description:

The Bureau of Human Resources and Labor Relations is seeking to hire a Training and Development Coordinator for the Office of Training and Professional Development (OTPD).

The Training Coordinator will report directly to the Senior Director of the Office of Training and Professional Development. They will manage the HealthNet learning management system and serve as DCAS Liaison for training requests. The Training Coordinator will update and maintain the OTPD portfolio and catalog and assist with the shareport page. This includes creating content for the catalog and page. They will work closely with the Director of Learning and Development to coordinate training logistics and maintain and manage a document control system.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

- Daily oversight of the HealthNet learning management system, which includes inputting data, tracking attendance, and creating, disseminating and collecting surveys (e.g., employee engagement, needs analysis).

- Serve as DCAS Liaison, which includes budgeting, forecasting and projecting fiscal capacity per division for participation in external programs (e.g., courses, seminars); communicate with internal and external stakeholders to ensure accurate and timely application processing.

- Research, track and analyze trainee learning profiles for institutional compliance and reporting to meet agency, mayoral, government entity and/or external partner requirements.

- Create charts and diagrams that can relay complex data quickly and easily.

- Research and design content for the OTPD catalog and sharepoint page.

- Analyze/interpret qualitative and quantitative training and survey data and produce reports.

- Manage the Training mailbox and respond to training inquiries.

- Oversee training logistics and resources.

- Develop training schedules and register participants.

- Ensure participants meet prerequisites and are in compliance with training requirements.

- Maintain/update internal training activities and run reports.

- Assist with agency training initiatives.

- Assist during in-person and virtual training sessions (e.g., distribute materials, respond to chat), as needed.

- Provide support within the office and at training events, as needed.

- Manage the reproduction and distribution of all training material, including participant and facilitator guides.

- Coordinate site functions and submit AV and room set-up requests.

- Assist with room prep.

- Communicate effectively with all levels of the organization.

- Exhibit excellent communication, customer service and telephone etiquette skills.

- Perform other related duties and responsibilities as requested by the Senior Director of Training and Professional Development and Director of Learning and Development.

1. For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
To be appointed to Assignment Level II and above, candidates must have:
1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
2. A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

NOTE:
Probationary Period
Appointments to this position are subject to a minimum probationary period of one year.

- 2-3 years’ experience coordinating training programs and/or managing a learning management system. - Experience in Training, Adult Education, or other related field of study. - Strong knowledge of learning management systems. - Strong working professional knowledge of training and development environments. - Advanced knowledge of and experience with Microsoft Suite (e.g., Word, Excel, PowerPoint) and Adobe Suite (e.g., Photoshop, Illustrator). - Experienced in budgeting, bookkeeping, fiscal analysis. - Excellent communication, customer service and telephone etiquette skills.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.