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Training and Clinical Systems Coordinator, Bureau of Maternal Infant and Reproductive Health

Training and Clinical Systems Coordinator, Bureau of Maternal Infant and Reproductive Health

Posted on: 05/14/2024
  1. Full-time



  1. Exam may be required


Maternal, Infant, & Repr. Hlth

$62,282.00 – $80,000.00

Job Description

This vacancy has now expired.

Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live.

As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, innovating in science and scholarship to advance public health knowledge, and responding to urgent public health crises from New York City’s yellow fever outbreak in 1822, to the COVID-19 pandemic we are a hub for public health innovation, expertise, and programs, and services. We serve as the population health strategist, and policy, and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others.

Our Agency’s five strategic priorities, building off a recently-completed strategic planning process emerging from the COVID-19 emergency, are:
1) To re-envision how the Health Department prepares for and responds to health emergencies, with a focus on building a “response-ready” organization, with faster decision-making, transparent public communications, and stronger surveillance and bridges to healthcare systems 2) Address and prevent chronic and diet-related disease, including addressing rising rates of childhood obesity and the impact of diabetes, and transforming our food systems to improve nutrition and enhance access to healthy foods
3) Address the second pandemic of mental illness including: reducing overdose deaths, strengthening our youth mental health systems, and supporting people with serious mental illness
4) Reduce black maternal mortality and make New York a model city for women’s health
5) Mobilize against and combat the health impacts of climate change

Our 7,000-plus team members bring extraordinary diversity to the work of public health. True to our value of equity as a foundational element of all of our work, and a critical foundation to achieving population health impact in New York City, the NYC Health Department has been a leader in recognizing and dismantling racism’s impacts on the health of New Yorkers and beyond. In 2021, the NYC Board of Health declared racism as a public health crisis. With commitment to advance anti-racist public health practices that dismantle systems that perpetuate inequitable power, opportunity and access, the NYC Health Department continues to work in and with communities and community organizations to increase their access to health services and decrease avoidable health outcomes.

Program and Job Description:

The Division of Family and Child Health (DFCH) of the New York City Department of Health and Mental Hygiene is charged with the creation and oversight of programs, policies, services, and environments that support physical and socio-emotional health, and promote primary and reproductive health services, health equity, social justice, safety and well-being for New York City families and children.

The Division is comprised of the Bureau of Maternal Infant and Reproductive Health, the Bureau of Early Intervention, the Office of School Health, and the Bureau of Administration.

The vision of the DFCH is that every child, woman, and family recognize their power and is given the opportunity to reach their full health and development potential. We encourage qualified applicants with demonstrated commitment to social justice, particularly racial, gender, and LGBTQ equity to apply.


-Coordinate and deliver Trauma Resilience Informed Systems (TRIS) Training with Health Care providers at the Maternity Hospital Quality Improvement Network (MHQIN). This will entail becoming a Jedi trainer, working with MHQIN hospitals/staff to coordinate trainings and provide follow up when needed.

-Assist with coordinating Doula activities at the MHQIN Hospitals. This entails meeting with hospitals to assess their doula services and work with them on implementing policy changes to incorporate Doula Services at their respective hospitals, assessing what trainings health care providers need, creating Doula linkages with Community Based Organization Doula programs and establishing meet and greets with Community Based Organizations (CBOs) and Hospital providers.

-Work with community partners around their capacity for Doula services, implement referral pathways with hospitals and community partners around Doula Services, compile and develop educational materials for Doula support services.

-Work with consultants to train community residents to become Doulas and enhance the skillset of community Doula.

-Engage Community Doulas and Community Based Organizations (CBOs) to obtain their feedback on educational materials and program activities.

-Provide/support Implicit Bias trainings across MHQIN hospitals. This entails assessing hospitals needs around Implicit Bias training, working with the selected vendor and intern to schedule training at each facility.

-Develop and provide input for training materials.

-Work with FCH Communications' Liaison, Central Communications Unit, and selected vendors to monitor progress and provide edits on educational materials (e.g., Doula and Racial Equity) development.

-Ensure that CPRs are submitted timely, so that work on materials can be initiated.

-Work and collaborate with MHQIN Supervisor/Director on program activities, vision, and strategic direction.

-Collaborate with MHQIN Research Team to ensure that all trainings and hospital activities are being evaluated and incorporated in the MHQIN Monitoring and Evaluation Plan.

-Collaborate with MHQIN Team to discuss activities for respective area of work and work with them to better align work.

-Participate in team meetings and conference calls.

-Assist with providing administrative support to MHQIN Assistant Director of Training and Clinical Systems and other unit staff.

-Prepare monthly reports for program activities, accomplishments, challenges, best practices, and lessons learned.

-Develop PowerPoints presentations, letters, and correspondence.

-Review data to inform project implementation.

-Work with Project Coordinator/FCH Admin to submit invoices.

-Assist with developing RFPs and language for other types of contracts.

-Assist with monitoring contracts/purchase requests initiated.

-Utilize project management work plans/tools.

-Oversee timelines and milestone achievements to track and monitor progress of the MHQIN.

-Set standards for managing the MHQIN, plan, track and report on outputs and outcomes, information, and logistics management.

-Complete monthly MHQIN tracker.

-Identify ways to incorporate NOW POW and Partners Connect to leverage the work we are doing with hospitals.

-Ensure training and program activities incorporate a racial equity lens.

-Attend/represent the agency at meetings with internal and external stakeholders to support MHQIN activities.

Minimum Qualifications

1. A baccalaureate degree from an accredited college or university and two years of full-time satisfactory experience in: (a) developing public health education programs, including identifying target populations, conducting needs assessments, designing educational materials, planning educational presentations or workshops, and evaluating health education programs; (b) presenting public health education programs; and/or (c) counseling in areas such as communicable diseases, substance abuse, assault, sexual abuse, and/or family planning; or

2. A master’s degree from an accredited college or university in one of the following areas: public health education, education, public/community health administration, public administration or business administration and one year of full-time satisfactory experience as described in "1" above.

For Assignment Level II
In addition to meeting the "Qualification Requirements" above, to be assigned to Assignment Level II, candidates must have two additional years of full-time
satisfactory experience, for a total of four years of experience for candidates with a baccalaureate degree, and two years for candidates with a master's degree.

For Assignment Level III
In addition to meeting the "Qualification Requirements" above, to be assigned to Assignment Level III, candidates must have three additional years of full-time satisfactory experience as described above, for a total of five years of experience for
candidates with a baccalaureate degree, and three years for candidates with a master's degree; at least one year of which, in either case, must have been in a
supervisory or administrative capacity.

Preferred Skills

-Experience working with Community-Based Organizations and medical providers. -Proven experience strategic planning. -Excellent analytical, interpersonal, written, and oral communication skills including the ability to write technical specifications and accurate documentation. -Comfort with public speaking. -Experience implementing and applying multiple of the below frameworks. -Familiar with the Sexual and Reproductive Justice framework and how to apply principles. -Understanding of Racial Equity and Social Justice. -Understanding of Sex-positivity framework. -Understanding and knowledge of Human rights framework highlighting inclusion of various sexual orientation. -Proficient using Survey Monkey, Eventbrite, and Microsoft Office suite, including Word, Excel, PowerPoint and Access.
Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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Training and Clinical Systems Coordinator, Bureau of Maternal Infant and Reproductive Health

Posted until


  1. Experienced (non-manager)

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Work location

42-09 28th Street

  1. Constituent Services & Community Programs