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Tenant Liaison

  1. DEPARTMENT OF BUILDINGS
Posted on: 11/08/2025
  1. Full-time

Location

NYC-ALL BOROS

  1. No exam required

Department

Office of the Tenant Advocate

$62,868.00 – $72,298.00

Job Description

This vacancy has now expired.

The NYC Department of Buildings is responsible for ensuring the safe and lawful use of buildings and properties by enforcing the NYC Construction Codes, Energy Code and Zoning Resolution. We facilitate compliant development with integrity, efficiency and professionalism. We are committed to becoming a premier municipal building organization, dedicated to enhancing the quality of life for all New Yorkers and making our city safer. We are committed to improving our performance and developing procedures that are streamlined, understandable and transparent.

Under the direction of the Tenant Advocate, the Tenant Liaison will serve as a resource to tenants affected by work in occupied multiple dwellings.
The Tenant Liaison is responsible for the following:
- Formalize relationships with advocacy organizations representing tenants affected by construction work in occupied multiple dwellings.
- Work with Department staff, the Mayor's Office, City agencies, elected officials and other external stakeholders to address issues concerning construction work in occupied multiple dwellings.
- Respond to comments, questions, correspondence and complaints concerning construction in occupied multiple dwellings.
- Work with tenants affected by construction work in occupied multiple dwellings to ensure they know their rights during such construction work, including that they are aware of any applicable Tenant Protection Plan and the protections therein.
- Engage with external stakeholders to promote awareness of the Office and develop outreach programming.
- Monitor Tenant Protection Plans (TPPs) for compliance.
- Identify sites that fail to comply with Tenant Protection Plans (TPPs) for inspection referrals and enforcement actions. Research and identify property portfolios, where building owners and/or contractors routinely fail to comply with TPPs, building codes and safe work practices.
- Track the work conducted by the Office through the preparation of quarterly reports on the Office's activities.
- Refer matters that reside outside the jurisdiction of the Office to the appropriate entity for response.
- Assist with other tasks and special projects at the behest of the Executive Director.

COMMUNITY COORDINATOR - 56058


Minimum Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.


Preferred Skills

- Knowledge of community relations in New York City. - Knowledge of NYC housing types and tenant rights. - Knowledge of the New York City Construction Codes. - Strong written and verbal communication skills. - Excellent analytical thinking, organizational, presentation, and facilitation skills. - Ability to develop, design and implement long range plans, goals, and objectives. - Time management and work prioritization skills - ability to handle multiple tasks under tight deadlines in a professional manner. - Computer proficiency. - Multilingual. - Strong commitment to public service.
Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job ID

755960

Posted until

2025-11-23

Title code

56058

Civil service title

COMMUNITY COORDINATOR

Title classification

Non-Competitive-5

Business title

Tenant Liaison

  1. Experienced (non-manager)

Job level

00

Number of positions

1

Work location

11 Park Place, New York, Ny

  1. Administration & Human Resources

Tenant Liaison

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