The mission of the New York City Police Department is to enhance the quality of life in New York City by working in partnership with the community to enforce the law, preserve peace, protect the people, reduce fear and maintain order. The NYPD strives to foster a safe and fair city by incorporating Neighborhood Policing into all facets of Department operations, and solve the problems that create crime and disorder through an interdependent relationship between the people and its police, and by pioneering strategic innovation.

The Information Technology Bureau (ITB) plays an integral role in establishing the NYPD as one of the leading counterterrorism and crime-fighting forces in the nation, developing and implementing cutting-edge technology to support strategies, programs, and procedures that promote safety, efficiency, and effectiveness.

The Telephone Service Technician II position encompasses work to be performed with low voltage and associated type of wiring. This will require installing, altering, maintaining, or repair of telecommunications systems, including but not limited to burglar alarm, telephone, intercom PA, security camera, and electronic door entry systems. Work on these systems or associated wiring may require either work to be performed within outdoor or indoor spaces. Coordinate and be responsible to survey a location for new system installations as well as trouble shoot existing systems for issues that need to be addressed.

1. Four years of full-time, satisfactory journey-level experience, acquired within the last ten years, in the maintenance, installation, or repair of telephone communications systems and equipment; or

2. Three years of full-time experience as described in "1" above, plus graduation from a recognized vocational or trade high school, with a major sequence of courses in electrical or electronic technology; or

3. Two years of full-time experience as described in "1" above, plus an A.A.S. degree from a community college or 60 college credits in a major sequence of courses in electrical or electronic technology.

4. Education and/or experience equivalent to "1", "2", or "3" above.

License Requirement
A Motor Vehicle Drivers License valid in the State of New York. Employees must maintain the license for the duration of their employment.

Special Note
To be eligible for placement in Assignment Level II, candidates must have, in addition to the minimum requirements, at least one year of experience in Assignment Level I or in a supervisory capacity.

The ability to diagnose and solve problems Strong working knowledge of equipment and tools used in industry Ability to read blueprints and diagrams

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.