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TECH SUPPORT JOB ADMIN SUPERVISOR

  1. FINANCIAL INFO SVCS AGENCY
Posted on: 08/21/2023
  1. Full-time

Location

MANHATTAN

  1. Exam may be required

Department

OPS/Operations Support

$75,000.00 – $88,500.00

Job Description

This vacancy has now expired.

The Financial Information Services Agency and the Office of Payroll Administration (FISA-OPA) has a vacancy for a Night Shift Supervisor of HR/Payroll Technical Support Job Administration reporting to the Technical Support manager. This position is responsible for supervising/assisting staff in the monitoring of job flows controlled by CA Workload Automation DE (also known as dSeries.) The jobs consist of z/OS, Unix, and PeopleSoft, with the majority being z/OS mainframe. The position requires knowledge of tools and utilities that run on these platforms. The supervisor verifies that all the schedules and applications (flows) required to be run that evening have been triggered or will trigger; ensures that any run-time parameters have been correctly specified; assigns staff flows to be monitored; and sees that they respond quickly to job failures, determine the general cause of the problem and contact appropriate on-call employees for assistance. The candidate may occasionally be required to migrate software to the production and test environments. Other duties included documenting problems in the Morning Report, setting up job flow dependencies, and executing/troubleshooting test flows.


Minimum Qualifications

1. A baccalaureate degree from an accredited college or university and two years of satisfactory full-time experience, in mainframe computer, mid-range computer, LAN or WAN computer environments and or local desktop support; or"
2. An associate degree or 60 semester credits from an accredited college or university and three years of satisfactory, full-time experience as described in "1" above; or
3. A four-year high school diploma or its educational equivalent and four years of satisfactory, full-time experience, as described in "1" above; or
4. Education and/or experience equivalent to "1", "2", or "3" above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits, from an accredited college or university, for six months of experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and two years of satisfactory full-time experience, as described in "1" above.


Preferred Skills

- Extensive experience with FISA-OPA HRP production control applications and job flows. - Extensive experience working in Production Control with mainframe or mid-range computer. - Familiarity with establishing job dependencies. - Experience troubleshooting JCL errors and using utilities such as File-AID and IDCAMS. - Experience with GDGs. - Experience using CA Workload Automation dSeries. - Knowledge of z/OS JCL and TSO/ISPF. - Experience with mainframe compile, link, and bind procedures. - Familiarity with file transfer protocols such as FTPS and/or Connect:Direct. - Excellent communication (oral and written), interpersonal, organizational, and analytical skills. - Strong understanding of standard SDLC methodologies. - Knowledge of IMS, DB2. - Knowledge of UNIX. - Knowledge of PUTTY, WinSCP. - Familiarity with Rational Tools (ClearQuest and ClearCase). - Familiarity with MS-Word and Excel. - Knowledge of PeopleSoft People Tools (Process Monitor).
55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/
Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job ID

561002

Title code

13611

Civil service title

COMPUTER ASSOC (TECH SUPP)

Title classification

Competitive-1

Business title

TECH SUPPORT JOB ADMIN SUPERVISOR

  1. Experienced (non-manager)

Job level

02

Number of positions

1

Work location

5 Manhattan West

  1. Technology, Data & Innovation

TECH SUPPORT JOB ADMIN SUPERVISOR

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