The New York City Department of Environmental Protection (DEP) protects public health and the environment by supplying clean drinking water, collecting, and treating wastewater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. We deliver 1.1 billion gallons of high-quality drinking water per day to 8.5 million New York City residents and more than 1 million people in Upstate New York, and we collect and treat an average of 1.3 billion gallons of wastewater per day.


The New York City Department of Environmental Protection’s (DEP) Business Information Technology (BIT) is responsible for providing quality business, technical and IT system support to our users. This commitment is realized through collaboration, strong relationships, and a unified vision with our partners at DEP to provide quality technology solutions to our business needs. Providing these services allows us to ensure that DEP continues its tradition of delivering excellent service to the residents of New York City.

The Systems Administrator/VMWare Engineer position will be responsible for the architecture, implementation, maintenance, repair, and monitoring of the New York City Department of Environmental Protection’s VMWare Server and Agency’s Customer Information Billing System infrastructure environments. The selected candidate will work with the IT infrastructure team in installing, and maintaining servers and software, monitoring system and infrastructure performance tuning systems, implementing security, developing and enhancing replacement strategies, troubleshooting and resolving problems, and developing disaster recovery systems and procedures. Oversee the business stakeholders’ relationship and aligning with all IT functional units. Participate in leading technology improvements, overseeing proactive measures, implementing projects, and exercising a high degree of ownership over the business stakeholders' environment.

The New York City Department of Environmental Protection’s Bureau of Business Information Technology (BIT) seeks to hire one(1) IT Automation and Monitoring Engineer/System Administrator VMWare.


Under the direction of the Unit Head, the IT Automation and Monitoring Engineer/ System Administrator VMWare will be responsible for the tasks outlined below:

Optimizing the agency’s Network Hardware and Software to enable VMware integration; Develop and deploy customized VMware solutions and define multiple virtual servers on a single host machine.

Troubleshoot, resolve and document VMWare environment Technical Issues.

Administration of VMWare center and virtual machines. Installation, configuration, and administration of Microsoft Windows Server Active Directory, user management, and group policy management.

Install Operating Systems, Service Packs, Security Patches, and bug fixes, virtualizing Windows servers and connectivity to networks and clouds.

Design and implement Virtual Desktop Infrastructure (VDI) to enable template management. Administer of Microsoft Azure Active Directory.

Administration of Cloud Identities, Exchange, Teams, ADFS, AAD Connect, and EMS.

Design, Implement, and administer DNS, DHCP, GPO, NTP, and SSO platforms.

Design, implement, and administer new and existing infrastructure technology.

Participate in the design of information and operational support systems.

Administer and maintain security standards, policies, and procedures.

Develops tools, procedures, and training sessions for Operations, Client Support, and Systems Development staff to assist with work.

Liaise with vendors and other IT personnel for problem resolution.

Technical lead to support business applications and conduct user acceptance testing (UAT) and releases.

Install, configure, and administer NAS/SAN server environment for multiple sites.

System monitoring, alerting, problem logging, and coordinating.

1. A baccalaureate degree in computer science, engineering or a related field from an accredited college and four years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure; or

2. Eight years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure;

3. Education and/or experience which is equivalent to "1" or "2" above.

VMWare Certified Professional (VCP) preferred. A minimum of two (2) years’ experience as a VMware engineer. Proficiency in VMware associated areas vSAN/vSAN+, VCF, NSX, VMWare Cloud DR, vRealize suite orchestration/automation, scripting programs and coding, etc. Extensive knowledge of the fundamentals of VMware ESX and related technologies. Experience with NAS/SAN with high availability Five (5) years of Systems Administration experience in hands on Active Directory, Exchange, Office 365, Azure, PowerShell, NTSF Permissions, Group Policy Objects, Exchange Messaging Infrastructure, IIS, DHCP, and DNS. Strong knowledge of server hardware and software technology, systems analysis and troubleshooting, and research techniques. Strong knowledge of Windows Servers/PowerShell Scripting. Knowledge of Commvault Backup/Recovery Suite a Plus Strong verbal and written communication skills, to include technical documentation. Ability to think tactically and strategically. Ability to work effectively in a team environment to achieve common goals.

“NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program and also meet the education and experience requirements as listed in the job posting notice. Please indicate on your resume or cover letter that you would like to be considered for the position under the 55-a Program. This position is also open to non 55-a Program candidates who meet the education and experience requirements as listed in the job posting notice.”

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

New York City Residency is not required for this position.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.