** CANDIDATE MUST BE PERMANENT IN THE COMPUTER SOFTWARE SPECIALIST TITLE**

The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on “what works,” staff at DOP engage in meaningful relationships with those on probation in an effort to enhance community safety and decrease recidivism.

The Department of Probation is seeking to hire a Computer Specialist Software II to function as a System Administrator with a strong foundation in database admin and SQL skills to join our IT team. In this role, the candidate will be responsible for maintaining and optimizing our systems, ensuring security protocols are in place, and leveraging your SQL skills to manage and support our databases. Responsibilities will include:

- Administer, monitor, and maintain our system infrastructure to ensure high availability and performance.
- Administer access to network, directory, file, folder share, and computing device/system by enforcing ACS’ IT security policies, procedures, and audit controls.
- Administer Active Directory user domain including management of user accounts, computer accounts, security groups, organizational units, and group policies.
- Collaborate with cross-functional teams to implement and support system and network solutions.
- Utilize SQL skills to manage and maintain databases, including data backups, migrations, and optimizations.
- Provide technical support for system-related issues and act as a point of escalation for complex problems.
- Implement and enforce security measures to protect the integrity and confidentiality of system and database assets.
- Perform routine system maintenance tasks, such as updates, patches, and system upgrades.
- Document system configurations, procedures, and troubleshooting guides.

The selected candidate should have:

- Proven experience as a System Administrator with a focus on SQL and data security.
- Proficiency in SQL database management, including querying, backup, and basic administration tasks.
- Familiarity with Windows server environments.
- Strong problem-solving and analytical skills.
- Excellent communication and collaboration skills, able to work effectively in a team environment.
- Relevant certifications (e.g., Microsoft Certified: Windows Server, CompTIA Network+) are a plus.

(1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or
(2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or
(3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.
NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification
requirements.
Special Note
To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.

Preferably 7 years’ proven experience as a Systems Administrator Work experience with the following Products and Technologies: - Microsoft Windows Server 2012/2016/2019 - Windows 10, Office 365/Exchange Online - Microsoft MFA and other Two Factor Authentication Providers - Browsers - Visio - SharePoint - MS Project - Windows file system and directory management - Active Directory - DNS, WINS, DHCP, TCP/IP, SFTP, - Security Diagnostics Tools - Domain structures - User authentication - User entitlements - Email boxes. - Data Management - Password management - McAfee and CrowdStrike - Centrify PAM - PowerShell scripting. - Knowledge of remote desktop access software to troubleshoot issues remotely. - Work experience with developing and managing software and OS deployments using System Center Configuration Manager (SCCM) - Knowledge of approaches, tools, and techniques for recognizing and resolving technical (hardware, software) problems. - Strong interpersonal skills, and customer service skills. - Ability to multitask and perform in a high-paced/high-pressure environment. - Ability to work independently or within a group to solve complex problems. - Ability to communicate with different levels of the organization. - Strong team player with service-oriented attitude and customer focus.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.