APPLICANTS MUST BE PERMANENT IN THE ADMINISTATIVE DIRECTOR OF SOCIAL SERVICE CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE.

The Office of Supportive/Affordable Housing and Services (OSAHS) helps formerly homeless people succeed in permanent housing by providing access to permanent housing with support services. OSAHS works closely with other divisions of HRA and with other governmental and non-governmental partners to create new programs and refine existing services so that people can achieve their maximum functional capacity in community settings.

Under general direction of the Assistant Deputy Commissioner of the Office of Supportive/Affordable Housing with wide latitude for the exercise of independent judgment, initiative and decision making the Executive Director is responsible for efficient referral and placement of households experiencing homelessness and other vulnerable populations into new supportive housing projects. In this role, the Executive Director will lead the team the referral and placement of homeless people into permanent housing in the community. They will also contribute to program planning.


The Office of Supportive/Affordable Housing and Services (OSAHS) is recruiting for 0ne (1) Administrative Director of Social Services M-3 to function as an Executive Director of Supportive Housing Rent Up Unit, who will:

- Work with HPD and relevant state agencies to establish each year’s rent up pipeline.

- Gather specific details for each project, coordinates with relevant stakeholders to maintain up-to-date pipeline and progress towards completion.

- Coordinate timing of kick off meetings, ensure all relevant stakeholders are included, project details are clear and accurate, and in coordination with partners, develop individual rent up plans for each project.

- Oversee weekly rent-up project calls to identify and address issues.

- Serve as program representative to senior level agency staff at HRA, HPD, DOHMH, ACS DYCD and NYS OMH/DOH/OTDA/OASAS and community-based organizations.

- Establish and maintains cooperative working relationships with all parties.

- Establish and updates staff onboarding and training materials, workflow processes and procedures for the unit.

- Oversee assignment of projects to ensure proper staff resource allocation.

- Supervise two directors and one program manager.

- Participate in meeting with OSAHS leadership to report on outcomes of rent up portfolio as well as specific projects in detail.

- Identify operational challenges and makes recommendations as appropriate.

- Generate weekly reports for OSAHS leadership on the status of the rent up portfolio.

- Work closely with other HRA departments on the design and implementation of technology improvements to the electronical referral and placement system (CAPS).

- Recommend process improvements to enhance the supportive housing experience for applicants. Serves as subject matter expert for rent up functionality in CAPS.

- Review BRDs, conducts UAT, provides signoff for rent-up functionality.


Salary Range: $87,440- $143,777

Work Location: 150 Greenwich Street 39th Floor New York, NY 10007

Hours/Schedule: 9:00am-17:00pm (Flexible)

ADMINISTRATIVE DIRECTOR OF SOC - 10056

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or

2. Education and/or experience equivalent to "1" above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows:

(A) A master’s degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and/or urban studies may substitute for two years of experience; and/or

(B) Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in “2(A)” above for each year of experience up to a maximum of three years; or

(C) A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience.

However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above.

- Demonstrated experience managing a team and working with senior-level staff at external agencies. - Self-motivated, detail-oriented, highly organized professional with the ability to work well under pressure and thrive in a fast-paced environment. - Experience and knowledge of affordable and supportive housing in NYC specific knowledge of DHS shelter system, supportive housing, and City’s rental assistance programs. - Excellent oral and written communication skills. - Experience working with large data sets and synthesizing into reports outside of centralized data systems. - Experience with project management, coordinating across multiple entities and systems to meet deliverables. - Strong ability to build and maintain relationships and networks. - Knowledge of support services (e.g., case management) to vulnerable populations, including but not limited to the homeless, mentally ill, substance users, persons living with HIV, and low-income individuals and families.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.