Job Description
The NYC Department of Transportation is seeking an experienced and organized professional to serve as Supervisor of Machine Operations within the Mail Services & Storehouse Unit. This role oversees is essential to maintaining the efficiency and continuity of mailroom services, including managing supplies, coordinating repairs, and overseeing equipment functionality. In a addition the selected candidate will assist with daily mail processing, and storehouse inventory operations that support agency-wide functions.
The selected candidate will be responsible for the following duties:
Operate a variety of office and production machines, including but not limited to high-volume copiers, mail inserters, folding machines, postage meters, and offset duplicating equipment.
Perform complex machine-related tasks requiring technical knowledge, precision, and strong attention to detail.
Conduct routine preventative maintenance and make minor repairs to mailroom and duplication equipment to ensure continuous and efficient operation.
Monitor equipment performance and coordinate service requests when necessary.
Support emergency operations involving large-scale printing, duplication, and mail processing in response to equipment breakdowns or urgent citywide communications.
Process, sort, distribute, and track incoming and outgoing mail, packages, and interoffice correspondence.
Receive, inspect, and verify incoming shipments for accuracy and condition.
Stock shelves and storage areas
Prepare materials and supplies for agency events, special mailings, and operational needs.
SUPERVISOR OF OFFICE MACHINE O - 11704
1. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and two years of satisfactory, full-time experience in the operation of office machines, such as photocopying machines, state-of-the-art scanning and digital reproduction equipment, including bin sorters and bin collectors, blueprint copying machines, digital postal machines, digital cutters, offset and bookbinding equipment, platemakers and associated equipment. An associate degree or 60 credits from an accredited college may be substituted for one year of experience; or
2. Education and/or experience which is equivalent to "1" above. However, all candidates must have a four-year high school diploma or its educational equivalent and must have at least one year of experience as stated in "1" above.
Experience operating high-volume mail or duplication equipment. Basic mechanical aptitude for troubleshooting and minor equipment repairs. Knowledge of inventory management and stockroom procedures. Strong organizational skills and attention to detail. Ability to lift and move materials and supplies Ability to work independently and as part of a team in a fast-paced environment. Flexibility to support emergency operations when required.
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Job ID
769951
Posted until
2026-04-17
Title code
11704
Civil service title
SUPERVISOR OF OFFICE MACHINE O
Title classification
Competitive-1
Business title
SUPERVISOR OF OFFICE MACHINE OPERATIONS
- Experienced (non-manager)
Job level
01
Number of positions
1
Work location
55 Water St Ny Ny
- Building Operations & Maintenance