APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST CIVIL SERVICE TITLE.

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

The Human Resources Administration (HRA) is the nation’s largest local government social services agency. HRA fights poverty and income inequality by administering more than 15 major public assistance programs, including Cash Assistance, the Supplemental Nutrition Assistance Program (SNAP), Medicaid, Domestic Violence Services, Home Care Services, Child Support Services, and numerous other critical support benefit programs and services. In administering these benefit programs, HRA assists over three million New Yorkers annually.

The Executive Project Management Office (EPMO) executes and implements the HRA Administrator’s and EPM’s agenda. This entails launching and managing new programs (e.g., the Emergency Rental Assistance Program or ERAP); supporting Information Technology (IT) initiatives through various services, including business analysis, project management, relationship management; prioritizing IT financial resources for HRA; securing Governance approval for new IT projects; coordinating business process improvement initiatives and overseeing the implementation of corrective actions; providing relationship management and escalation services on behalf of HRA clients and service providers with other city as well as state government entities; and coordinating cross-agency initiatives.

The Office of the Administrator / Executive Project Management Office (EPMO) is recruiting one (1) Administrative Staff Analyst NM-III, to function as Executive Director, EPMO, who will:

- Plan, execute, and monitor new programs and initiatives for HRA in collaboration with the Executive
HRA Project Manager. Provide leadership and strategic support to stakeholders throughout the
program/project life cycle. Collaborate with HRA Chiefs, key support areas, and external stakeholders
in related functions, including preparing business cases and requests for proposals; securing
governance approval; coordinating resourcing and contracting aspects; project-managing execution;
providing or overseeing management reporting.

- Provide project management services for critical new agency projects, including formulating project
charters and business visions; overseeing project plan developments; ensuring on time, on scope,
and on budget delivery of new projects that enhance the agency’s ability to service its clients.
Prepare reports and makes presentations to update program and agency leadership on progress;
Serve as a liaison between HRA program areas and non-HRA project stakeholders, service providers,
and oversight entities; foster transparency, teamwork, and accountability among team leads and
stakeholders.

- Oversee the activities of the EPMO Data Analytics Unit by providing leadership direction to the
Director, manage work expectations, resolves risks impacting the integrity of HRA client data and
systems, and collaborate with internal and external stakeholders to identify areas for improvement
in support of rental assistance programs administered by NYC HRA.

- Oversee the unit under the Program Manager, direct business process improvement initiatives, and
monitor programs and initiatives for needy adults and families. Analyze, and synthesize relevant
information contributing to enhanced, data-driven strategic decision-making and performance
monitoring. Oversee the preparation of and reviews reports, presentations, business cases,
Certificates to Proceed (CPs), and other key initiative artifacts to ensure clear and effective
communication of findings, objectives, and recommendations to internal and external stakeholders.
Make presentations to program management and agency leadership and represents the EPM in
meetings.

- Manage cross-agency projects impacting critical operations or enterprise systems that span HRA
and other city agencies. Lead cross-agency project teams, ensures project plans and objectives
are clearly articulated and documented, ensure participation and deliverables from HRA/DSS
stakeholders, facilitate implementation that meets the strategic needs and objectives of the
agency.

- Monitor compliance of projects with the agreed upon constraints and for adherence to agency policies
and standards. Identify risks, develop and implement mitigation strategies to come into compliance with
the relevant constraints, policies and standards. Collaborate with all relevant stakeholders across the
agency to ideate and oversee the implementation of recommendations and corrective action plans to
mitigate these risks.


Hours/Shift:

9am-5pm

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or

2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

- Ability to provide leadership and strategic support to stakeholders, fostering teamwork and accountability throughout the project life cycle. - Expertise in planning, executing, and monitoring projects, including developing project charters, business visions, and project plans to ensure on-time, on-scope, and on-budget delivery. - Experience managing cross-agency projects, leading project teams, and ensuring effective collaboration and communication among various city agencies and stakeholders. - Proficiency in leading change management efforts, improving existing IT systems and applications, and overseeing business process improvement initiatives. - Strong analytical skills to synthesize information for strategic decision-making, performance monitoring, and preparing reports and presentations for various stakeholders. - Ability to prepare and review reports, business cases, and presentations, ensuring clear and effective communication of objectives and recommendations to both internal and external stakeholders.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.