APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE SUPERVISOR OF BUILDING MAINTENANCE CIVIL SERVICE TITLE,

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

HRA/General Support Services (GSS) provides safe, healthy, and appropriate facilities for HRA’s various social service programs. Its many functions include facilities planning and coordination, design and construction, renovation, repair and maintenance, custodial and other building services, health/safety program coordination, lease and property management, land use and environmental review activities, contract administration for facilities services, and warehouse operations. GSS plays a major role in HRA emergency preparedness.

General Support Services (GSS), is recruiting for one (1) Administrative Supervisor of Building Maintenance M-I to function as Strategic Advisor to the Deputy Commissioner who will:

- Collaborate with the Deputy Commissioner in development and refinement of policies related to GSS. Stay abreast of industry trends, regulations, and best practice to inform policy decisions.

- Ensure Departmental activities align with pertinent laws, regulation, and internal policies. Develop and implement risk mitigation strategies.

- Implement the directives of the Deputy Commissioner by establishing expectations, measuring standards, providing clarity in instructions, monitoring progress, allocating resources, and resolving conflict. Ensure optimal execution of objectives.

- Monitor critical operational indicators, create analyses, and generate reports to gain insights into operations and performance. Offer recommendations for addressing deficiencies and streamlining operations.

- Apply data analytics to evaluate and enhance the department’s efficiency. Prepare comprehensive reports and presentations for both internal and external stakeholders.

- Oversee key projects within the GSS portfolio, developing project plans, allocating resources, and ensuring timely completion of deliverables.

- Serve as a liaison between Deputy Commissioner and internal/external stakeholders, fostering effective communication and collaboration.

1. Eight years of full-time experience in construction, repair, alteration and/or rehabilitation of multiple dwellings, commercial, industrial or public buildings in the capacity of general contractor, superintendent of construction, procurement specialist, evaluator responsible for cost estimation, or as a field supervisor or as an inspector, at least 18 months of which must have been in a supervisory or administrative capacity involving responsibility for a large number of buildings; or
2. Education and/or experience which is equivalent to "1" above. Education in an accredited college leading toward a baccalaureate degree in engineering, architecture, engineering technology or a closely related field will be accepted on a year-for-year basis up to a maximum of four years. However, all candidates must possess at least 18 months of the specialized supervisory or administrative experience described in "1" above.

- Competent in conflict and crisis management. - Critical-thinker and problem-solver. - Ability to plan and see the “big picture”. - Outstanding knowledge of building products, construction details and relevant rules, regulations, and quality standards. - Commitment to teamwork and an integrated approach to project delivery. - Ability to communicate effectively and professionally at all levels – program, consultants, contractors, and internally with all departments. - Delegating and scheduling work, following up, being proactive, and ensuring completion of relevant tasks and projects. - Previous experience in working and communicating effectively with people, serving as a liaison. - Professional demeanor and interpersonal skills also a must. - Excellent written and oral communication skills. - Working knowledge of Microsoft Office Suite including Outlook, Word, Excel, Projects, and PowerPoint. - Familiarity with AutoCAD, Bluebeam Revu, Procore, and PlanGrid. - Driver’s license valid in the State of New York maintained for duration of employment. - Ability to travel throughout all (5) NYC boroughs, utilizing a New York City vehicle.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.