**OPEN TO PERMANENT CLERICAL ASSOCIATES AND THOSE WHO FILED FOR EXAM 3120 FROM JUNE 7, 2023 TO JUNE 27, 2023.


Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live.

As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, innovating in science and scholarship to advance public health knowledge, and responding to urgent public health crises from New York City’s yellow fever outbreak in 1822, to the COVID-19 pandemic we are a hub for public health innovation, expertise, and programs, and services. We serve as the population health strategist, and policy, and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others.

Our Agency’s five strategic priorities, building off a recently-completed strategic planning process emerging from the COVID-19 emergency, are:
1) To re-envision how the Health Department prepares for and responds to health emergencies, with a focus on building a “response-ready” organization, with faster decision-making, transparent public communications, and stronger surveillance and bridges to healthcare systems 2) Address and prevent chronic and diet-related disease, including addressing rising rates of childhood obesity and the impact of diabetes, and transforming our food systems to improve nutrition and enhance access to healthy foods
3) Address the second pandemic of mental illness including: reducing overdose deaths, strengthening our youth mental health systems, and supporting people with serious mental illness
4) Reduce black maternal mortality and make New York a model city for women’s health
5) Mobilize against and combat the health impacts of climate change

Our 7,000-plus team members bring extraordinary diversity to the work of public health. True to our value of equity as a foundational element of all of our work, and a critical foundation to achieving population health impact in New York City, the NYC Health Department has been a leader in recognizing and dismantling racism’s impacts on the health of New Yorkers and beyond. In 2021, the NYC Board of Health declared racism as a public health crisis. With commitment to advance anti-racist public health practices that dismantle systems that perpetuate inequitable power, opportunity and access, the NYC Health Department continues to work in and with communities and community organizations to increase their access to health services and decrease avoidable health outcomes.

PROGRAM AND JOB DESCRIPTION:

With an annual budget of $1.6 billion and a 6,000-plus workforce across the five boroughs of New York City (NYC), the NYC Department of Health and Mental Hygiene (NYC DOHMH) is one of the largest public health agencies in the world. We serve approximately 8 million New Yorkers from diverse ethnic, cultural and economic backgrounds and our workforce is as varied as the city we serve, bringing an extraordinary array of languages and dynamic experiences to bear upon the work of public health, as we strive to foster a diverse and inclusive work environment. In the promotion of health education, disease prevention and control, our most important tool is the people that we serve. We're also one of our nation's oldest public health agencies with a long and distinguished history of innovation and excellence and over 200 years of leadership in the field.

The Bureau of Public Health Clinics (BPHC) - Sexually Transmitted Infections (STI) has the mission of improving the sexual heath of all New Yorkers.

To achieve this, the Bureau provides direct clinic services to people seeking sexual health care, and services to sex partners; monitors disease trends; provides education and training to providers and community groups, conducts scientific research and develop policies to improve sexual health and wellness.

The Bureau of Public Health Clinic - Sexually Transmitted Infections operates 8 STI clinics throughout New York City (NYC).

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

- Register patients in the STI Clinics by entering data and updating information on patients into the EMR system.

- Answer telephones and relay messages, gives results to patients and information to the public.

- Post patients results and other information in to the EMR system.

- Mail out letters to patients for their return visit.

- Maintain document filing system in accordance with supervisor's instructions.

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

- Bilingual: Spanish/English. - Customer service experience preferred with great communication skills. - Strong organizational skills. - Prior professional working knowledge of EMR or similar systems.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.