The candidate will work in the Litigation Support Division’s Agency Based Discovery, which liaises with other City agencies to assist with the respective agency’s compliance with its discovery obligations in litigation brought against the City. The candidate will be responsible to assist management in conducting studies and to collect and analyze data on operations, including budgetary requirements. The candidate will analyze organization structures and the operational systems of other City agencies, including data processing methods, procedures, programs, systems, staff requirements, utilization of machines and equipment, forms design, records management, performance standards, and other aspects of management to achieve greater organizational efficiency within the respective agency and its compliance with its discovery obligations in litigation brought against the City. The candidate will also assist the Director of Agency-Based Discovery to manage and process requests so that they are handled as expeditiously and efficiently as possible.

Tasks will include, but not be limited to:
- Collect and analyze data, identifying possible quality issues, and assist with developing and implementing processes to correct such issues, ensuring the accuracy and integrity of system data, and which may include performing data entry;
- Analyze existing protocols and prepare comprehensive reports of findings with recommendations for improved efficiency; develop new system and procedural training and protocol manuals;
- Communicate with Law Department personnel and other client agency staff regarding reports, charts, graphs and related documents as well as pending requests and issues;
- Identify, develop and recommend quality assurance methods to help resolve issues as needed;
- Prepare and conduct searches in assigned client agencies systems for discovery responses.
- Ability to work independently and also with a team, balancing multiple projects simultaneously; prioritize tasks as needed
- Proficiency with Microsoft Excel and the rest of Microsoft Office
- Experience with productivity software products (e.g., word processing, spreadsheet, presentation, and database software, etc.)
- Familiarity with SQL-based databases
- Excellent oral and written communication skills

1. A master’s degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field; or
2. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) and two years of satisfactory full-time professional experience working in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation or fiscal management; or in a related area.
Special Note:
To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in "2" above.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.