OPEN TO PERMANENT SENIOR CONSULTANT PH SOCIAL WORK AND TO THOSE QUALIFIED CANDIDATES WHO FILED FOR THE EXAM # 4116 DURING THE PERIOD OF OCTOBER 4, 2023 TO OCTOBER 24, 2023.

Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live.

As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, innovating in science and scholarship to advance public health knowledge, and responding to urgent public health crises from New York City’s yellow fever outbreak in 1822, to the COVID-19 pandemic we are a hub for public health innovation, expertise, and programs, and services. We serve as the population health strategist, and policy, and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others.

Our Agency’s five strategic priorities, building off a recently-completed strategic planning process emerging from the COVID-19 emergency, are:
1) To re-envision how the Health Department prepares for and responds to health emergencies, with a focus on building a “response-ready” organization, with faster decision-making, transparent public communications, and stronger surveillance and bridges to healthcare systems 2) Address and prevent chronic and diet-related disease, including addressing rising rates of childhood obesity and the impact of diabetes, and transforming our food systems to improve nutrition and enhance access to healthy foods
3) Address the second pandemic of mental illness including: reducing overdose deaths, strengthening our youth mental health systems, and supporting people with serious mental illness
4) Reduce black maternal mortality and make New York a model city for women’s health
5) Mobilize against and combat the health impacts of climate change

Our 7,000-plus team members bring extraordinary diversity to the work of public health. True to our value of equity as a foundational element of all of our work, and a critical foundation to achieving population health impact in New York City, the NYC Health Department has been a leader in recognizing and dismantling racism’s impacts on the health of New Yorkers and beyond. In 2021, the NYC Board of Health declared racism as a public health crisis. With commitment to advance anti-racist public health practices that dismantle systems that perpetuate inequitable power, opportunity and access, the NYC Health Department continues to work in and with communities and community organizations to increase their access to health services and decrease avoidable health outcomes.

PROGRAM AND JOB DESCRIPTION:

Updated New York State Education Department/Office of the Professions Licensure Requirements:
According to the New York State Education Department, Office of the Professions/State Board Office for Social Work and Mental Health Practitioners, as defined in Articles 153, 154 and 163 of the Education Law, effective June 24, 2022, an individual must be:
1) Licensed as a Licensed Clinical Social Worker (LCSW) and/or Licensed Master Social Worker (LMSW) to practice social work as operated by the Department of Mental Hygiene agencies. For additional information, please review 7704 Requirements for a license under NYS Social Work:Laws, Rules & Regulations:Article 154 (nysed.gov); or

2) Authorized through a limited permit valid for a period of not more than twelve months who has met all requirements for licensure as a licensed master social worker or a licensed clinical social worker except those relating to the examination and provided that the individual is under the general supervision of a licensed master social worker or a licensed clinical social worker, as determined by the department. For additional information, please review 7705: Limited permits under NYS Social Work:Laws, Rules & Regulations:Article 154 (nysed.gov)
Please review http://www.op.nysed.gov/surveys/mhpsw/exempt-agencies-overview.htm for the latest information concerning the expiration of the Exemption law.

Program and Job Description:

The Division of Mental Hygiene’s mission is to partner with consumers, families, advocates, and providers to ensure access to high quality services and to improve the lives of New Yorkers with mental health and substance use disorders and those with developmental disabilities. Within the Division of Mental Hygiene. The Bureau of Mental Health’s (BMH) mission is to improve mental health and wellness for people in New York City, and to eliminate racial and other long-standing societal disparities by providing services, resources, and opportunities to New Yorkers that are grounded in accurate, data driven information that foster community participation, thus reducing the stigma around mental health.

The Bureau of Mental Health procures and monitors approximately 500 contracted programs that provide supportive housing, crisis intervention, mental health treatment, care coordination and psychiatric rehabilitation services. Additionally, the Bureau directly operates the City’s court-mandated Assisted Outpatient Treatment (AOT) program and the NYC Supportive Transition and Recovery Team (NYCSTART) for young adults experiencing a first episode psychosis. Lastly, the Bureau evaluates its contracted and directly operated programs to understand their impact and promote quality improvement, conducts population level surveys and behavioral health care system surveillance to identify gaps care and inform decision making, advocacy and policy.

The Office of Single Point of Access (SPOA) is responsible for managing access to specialty treatment and care coordination services for adults with Serious Mental Illness across NYC. These services include, but are not limited to, Assertive Community Treatment (ACT), Intensive Mobile Treatment (IMT), Non-Medicaid Care
Coordination for adults with Serious Mental Illness, Sheltered Partnered ACT (SPACT) and Forensic ACT (FACT).

JOB DESCRIPTION:

Reporting to the Director of SPOA, the SPOA Supervisor will:

- Assist Director of SPOA with managing the day-to-day operations of New York City’s Single Point of Access (SPOA) to treatment and care coordination services, including, but not limited to, Non-Medicaid Care Coordination, Assertive Community Treatment, Forensic ACT, Shelter Partnered ACT, and Intensive Mobile Treatment.

- Directly supervise staff responsible for reviewing applications to SPOA accessible treatment and care coordination services.

- Provide individual and group supervision to support staff development and quality improvement with respect to key performance indicators. Key Performance Indicators relate to timely review of applications, appropriate eligibility determinations, prioritization, and efficient connection to eligible service providers.

- Identify professional development needs and promote training opportunities for office staff.

- Complete regular performance reviews of all direct reports.

- Perform staff duties as needed, including review of applications, eligibility determinations, prioritization, and connection to eligible service providers.

- Monitor staff adherence to established policies and procedures. Identify opportunities for policy and procedural improvements.

- Respond appropriately and in a timely manner to questions, concerns and complaints from referral sources, providers and consumers related to SPOA operations and SPOA accessible services. Identify trends in the types of questions, concerns, and complaints to generate ideas for program and system level improvements.

- Utilize referral management data system to monitor staff and work unit’s productivity. Conduct quality assurance activities and identify and implement quality improvement activities.

- Generate reports to be used to identify and resolve problems in the workflow; collaborate with IT to resolve issues with the data system.

- Provide training to referral source and staff on the adult mental health service system broadly, and SPOA accessible services specifically, with the goal of improving access to the most appropriate level of behavioral health care for New Yorkers.

- Complete other duties as assigned.

**IMPORTANT NOTES TO ALL CANDIDATES:

Please note: If you are called for an interview you will be required to bring to your interview copies of original documentation, such as:
- A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver’s license.

- Proof of Education according to the education requirements of the civil service title.

- Current Resume

- Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e. Telephone, Cable, Mobile Phone)

Additional documentation may be required to evaluate your qualification as outlined in this posting’s “Minimum Qualification Requirements” section. Examples of additional documentation may be, but not limited to: college transcript, experience verification or professional trade licenses.

If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment. By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card.

**LOAN FORGIVENESS

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF.

"FINAL APPOINTMENTS ARE SUBJECT TO OFFICE OF MANAGEMENT & BUDGET APPROVAL”

A baccalaureate degree issued after completion of a four-year course in an accredited college or university and a master's degree from an accredited school of social work, plus:
1. Six (6) years of full-time, paid, satisfactory experience in social work including (a) two (2) years of casework experience in a health, medical or psychiatric care agency adhering to acceptable standards; and (b) four (4) years in a supervisory, consultative, or administrative capacity or in teaching in an accredited school of social work, with at least one (1) year in a health, medical or psychiatric care agency; or
2. A satisfactory equivalent.

- A minimum of 5 years supervisory experience. - Extensive knowledge of adult behavioral health treatment and care coordination resources in NYC. - Experience working with highly vulnerable populations, particularly adults with mental health and substance use challenges. - Excellent interpersonal and communication skills. - Excellent writing and communication skills. - Strong quantitative and analytical research skills, problem-solving, and organizational skills. - Experience preparing and delivering informative and well-organized presentations. - Experience using a data system to generate and utilize management reports and to drive quality assurance and quality improvement activities.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.