The New York City Housing Authority's Department of Resident Services, Partnerships, and Initiatives (RSPI) engages NYCHA residents in critical programs, services, and initiatives in the areas of economic opportunity, youth, senior and social services. RSPI also supports NYCHA’s extensive network of Resident Associations; and connects residents to opportunities such as financial empowerment, business development, career advancement, and educational programs.

RSPI has set forth a model of engagement that effectively serves residents as well as internal and external stakeholders to create a comprehensive engagement model that supports residents and NYCHA’S strategic plan for preservation and advances the work of the agency.

Family Partnerships (FPD), one of RSPI’s six units, connects residents to critical services and implements programs and policies that support household stability, tenancy, individual advancement, and aging-in-place. FPD identifies and engages with external providers and City agencies offering youth, senior, and social services. Furthermore, FPD reunites families with justice history.

RSPI seeks an experienced Community Coordinator to support its Family Partnerships’ team. Reporting to the Director of Family Partnerships, responsibilities of the Community Coordinator (Special Projects Coordinator) include, but are not limited to the following:

1. Prepare and submit monthly narrative and statistical reports, including key metrics and visual aids (charts, graphs, etc.).
2. Develop, manage, and execute a portfolio of strategic projects aligned with clearly defined goals and measurable outcomes.
3. Establish and track performance targets, monitor progress, and adjust strategies as needed to meet project objectives.
4. Collaborate with internal teams and external partners to drive project success and ensure alignment with broader organizational goals.
5. Track expenditures related to Family Partnerships’ procurement of goods and services; provide regular updates to ensure timely payment processing.
6. Conduct regular project evaluations using both quantitative and qualitative data; solicit stakeholder and resident feedback to guide continuous improvement.
7. Monitor and support ongoing initiatives, such as the Summer Meals Program, ensuring performance targets are met or exceeded.
8. Lead or assist with special projects, including the Family Partnerships Continuity of Operations Plan (COOP), Summer Meals Program.
9. Represent NYCHA at external events, including resident meetings, community gatherings, and citywide forums.
10. Perform additional related duties as required by the Director.

Additional Information

1. NYCHA employees applying for transfer, promotion, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
2. NYCHA residents are encouraged to apply.
3. NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

COMMUNITY COORDINATOR - 56058

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

1. MSW degree preferred. 2. Strong verbal and written communication skills. 3. Experience conducting home visits. 4. Ability to work collaboratively with cross-functional teams. 5. Some experience handling high-risk cases. 6. Experience in MS Office – Access, Excel, and Word. 7. Knowledge of virtual programs. e.g., Zoom, Microsoft Teams and others. 8. Bilingual preferred.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

NYCHA has no residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.