The New York City Housing Authority seeks a Special Projects Coordinator for the Public Housing Tenancy Operations Department. This position reports to the Vice President and will work closely with PHTO leadership, staff and other departments on PHTO and Authority priorities and to support organizational change.

The Special Projects Coordinator is a new position that functions under general direction, with wide latitude for independent initiative and judgment. It is primarily focused on building infrastructure (policy, procedure, systems, etc.) for conversion and tenancy administration functions related to developments participating in the new Trust partnership (the Trust is a new government agency that partners with NYCHA to convert tenancy from public housing to Section 8 in elected developments, and leads to renovations, repairs, and modernization while retaining NYCHA property management). The position will also support other unit functions related to PACT conversions and Mixed Finance Oversight, which helps guide properties (and their residents) who engage with a combination of community development programs including Section 8, Low Income Housing Tax Credits and Public Housing.

This is a critical position on a dynamic team that prioritizes excellent communication skills, process-orientation and collaboration. Great organization, detail-orientation and ability to juggle multiple projects independently and within deadline are a must.

Responsibilities include:

- Represent the department at meetings; liaise with Offices of the CEO and COO, Property Management, Leased Housing, Law, the Trust, and other NYCHA departments.
- Help ensure all PHTO teams work towards unit priorities and goals; support and help drive organizational change, especially related to new Trust functions.
- Make recommendations and assist with developing operating procedures and documenting process workflows for new and existing functions.
- Coordinate department training programs and workshops, including collaboratively developing materials and managing logistics.
- Act as IT liaison to support new RCMS system development and roll out; coordinate system fixes and changes, especially for new Trust-related functions.
- Assist in developing and managing reports; coordinate reporting processes.
- Assist in general unit and department administration and act as an administrative liaison; includes coordinating ongoing and/or project work related to training, human resources, IT,
procurement, emergency management, etc.
- Provide authoritative interpretation based on research of complex open issues and resident cases and follow up to resolve.
- Manage special projects.

Additional Information
1. Employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in NYCHA current title and level (if applicable).
2. NYCHA residents are encouraged to apply.

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

1. Excellent written and oral communication skills strong presentation development skills training development experience a plus. 2. Proven ability to identify issues and solutions, and to support process change implementation. 3. Experience in engaging a wide variety of stakeholders. 4. Experience analyzing data and/or managing reports. 5. Proficiency in MS Office, including Excel, Word, Access, Power Point, and Outlook experience in Smartsheet knowledge of Salesforce a plus. 6. Self-starter who can manage multiple projects simultaneously and meet deadlines. 7. Experience with affordable housing programs, especially Section 8, LIHTC and Public Housing.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

NYCHA has no residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.