Job Description
The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more.
At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.
The successful candidate will serve as a Software Sourcing Manager reporting to the Management and Budget Division. Responsibilities will include:
- Work with the business teams and IT service providers and ensure that the suppliers/contracts are managed effectively to yield sustained savings;
- Work with service providers to ensure their in-scope technical solutions are consistent with the enterprise business strategy and architecture;
- Participate in and potentially lead negotiations using established processes and ensuring that strategic requirements of the stakeholders are represented;
- Work closely with business unit performance managers and quality assurance staff to review service provider problems, to analyze and validate the accuracy of information and the feasibility of solutions;
- Track industry trends and maintains knowledge of new technologies in the area of expertise to better evaluate business unit service requests and service provider proposals;
- Keep current on the participating business strategies and advise when solutions may or may not be leveraged across the enterprise;
- Understand the value of technology in the enterprise business processes, work with IT service providers to identify opportunities for innovation, cost reduction and improved efficiencies and review service provider solutions;
- Maintain long term supplier relationships with the focus on keeping the total costs of ownership to a minimum;
- Potentially troubleshoot performance issues and resolve problems with service providers; provide technical support in the preparation Requests for Proposals (RFPs) and evaluation of responses;
- Handle special projects and initiatives as assigned.
HOURS/SHIFT
Day - Due to the necessary technical duties of this position in a 24/7 operation, the candidate may be required to work various shifts such as weekends and/or nights/evenings.
WORK LOCATION
Brooklyn, NY
TO APPLY
Only permanent employees in the title and those that are reachable on the civil service list are eligible to apply.
* Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration
Please go to www.cityjobs/jobs/search and search for Job ID # 762889
SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW
APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL
NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program.
Please indicate in your cover letter that you would like to be considered for the position under the 55-a program.
OTI participates in E-Verify
COMPUTER SYSTEMS MANAGER - 1005D
1. A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or
2. A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or
3. A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or
4. A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above.
In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in "1" above.
The preferred candidate should possess the following: At least 10 years of experience in the information technology space, including the information logistics, data, technology and business layers ability to operate under minimal supervision with wide latitude for independent judgment strong negotiation skills and experience negotiating with large IT providers and resellers significant experience influencing senior management, business users, key stakeholders and vendors ability to interface with internal and external clients in a cross-functional environment and coordinating technical and non-technical resources good supplier management/relationship skills and experience familiarity with Sourcing/Procuring IT Equipment and Software and Support for a large organization flexibility to work in an ambiguous environment and to adapt to changing circumstances familiarity with New York City Procurement Rules a plus.
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
New York City Residency is not required for this position
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Job ID
762889
Posted until
2026-02-20
Title code
1005D
Civil service title
COMPUTER SYSTEMS MANAGER
Title classification
Competitive-1
Business title
Software Sourcing Manager
- Experienced (non-manager)
Job level
00
Number of positions
1
Work location
15 Metrotech
- Technology, Data & Innovation