THIS IS A SIX-MONTH TEMPORARY POSITION.

The Web and Social Media Coordinator is a member of the Digital and Creative team. This individual works closely with the Director and supervisor to monitor and address all the social media platforms and update NYCHA website(s).

Duties will include, but not limited to the following:

- Write, create and publish social media content and promotional posts across all social media platforms.
- Cover live events – such as Mayoral/NYCHA Chair press announcements, on-the-grounds events etc.
- Help monitor and run all agency social media channels, which includes responding to questions and comments from the public.
- Work with supervisor to update and maintain NYCHA public website content in a timely manner. This includes press releases, program pages, reports etc.
- Collaborate closely with the supervisor to ensure that all content developed for social and digital is platform-native, cohesive across platforms and in line with social media best practices.
- Assist in evaluating, identifying and implementing emerging social media tools for the promotion of agency campaigns and services (ex: Facebook Live, Instagram Stories).
- Assist in creating and sharing emergency preparedness messages when activated.
- Update the digital content calendar and metrics trackers as needed and in a timely manner.

Additional Information

NYCHA residents are encouraged to apply.

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

- Excellent communication skills, particularly writing and editing for plain language and AP style. - Experience in with Adobe Creative Cloud applications and social media platforms. - Proficient in social media content management and analytics tools. Experience with Facebook Business Manager and Twitter Ads a plus. - Must work well independently and as a team member. - Must be available to work after hours and weekends during emergency activations as needed. - Must be comfortable rewriting technical verbiage into plain language for the general public.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

NYCHA has no residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.