ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE CIVIL SERVICE LIST (ADMINISTRATIVE COMMUNITY RELATIONS SPECIALIST EXAM NO.1120 ) ARE ELIGIBLE TO APPLY.

The Center for Health Equity and Community Wellness (CHECW) aims to eliminate racial inequities resulting in premature mortality, with a focus on chronic disease, by addressing the social and environmental factors that impact health. CHECW works to increase placed-based investments in priority neighborhoods with community programming and services based on epidemiology;' influence and leverage the health system to promote whole-person care; intensify the agency's approach to tackling big salt, sugar, and tobacco; and finding innovative ways to improve the built environment and address other social determinants of health. CHECW is comprised of the Bureau of Bronx Neighborhood Health, the Bureau of Chronic Disease Prevention, the Bureau of Health Equity Capacity Building the Bureau of Equitable Systems and the Bureau of Finance, Administration, and Services. Bureau of Equitable Health's, Office of Health Insurance Services (OHIS) provides community facing programs and on the ground programmatic work that maximizes health insurance coverage opportunities and increase access to healthcare and social support services such as assistance with SNAP applications to address food insecurities for al New Yorkers.

The OHIS office seeks to hire a Site Supervisor who will oversee the planning and organizing of health promotion activities such as outreach and enrollment in government sponsored programs and supervise and train staff.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Plan and develop outreach activities at the health center site to address health insurance disparities within the community.

Interface with DOHMH Article 28 program directors and community based partners within the facility to promote integration of health literacy and enrollment into health insurance and other government sponsored programs.

Canvass communities around the health center site and liaise with the Director for Training and Outreach to develop mew partnerships.

Work with the NYC Mayor's Public Engagement Unit (PEU) project leads to develop and implement off-site enrollment activity.

Conduct presentations and provide information about OHIS's services and agency programs available to the community.

Provide clients with COVID-19 FAQs, information on how to get vaccinated and options to get tested.

Represent the agency at various meetings.

Administer the program's health insurance enrollment activities and monitor the enrollment of clients applying for other government sponsored programs such as SNAP benefits (food-stamps); SSI or Medicaid for the aged 65 and over, certified blind and/or disabled.

Organize coordinate, and maintain agency resources to meet identified service needs within the community.

Evaluate the quality and effectiveness of services being provided to community residents.

Review productivity reports and provide feedback to correct any deficiencies.

Instruct and supervise the daily activities of all Certified Application Counselors, Facilitated Enrollers, and other reporting staff.

Manage job-based and professional development staff trainings.

Administer time and leave protocols. Collaborate with the Executive Director and/or Management Team on special projects as needed.

Preferred Skills:

Experience working directly with individuals from diverse racial, ethnic and socioeconomic backgrounds;
Experience working with community-based organizations;
Experience in conducting outreach and making presentations;
Experience in supervising staff;
Experience in training staff;
Excellent computer skills;
Certified Application Counselor experience a plus;
Proficiency in languages other than English a plus.

Why you should work for us:

- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

Commitment to Equity:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.

1. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) and four years of satisfactory, full-time community liaison, community organization or community relations experience, at least two years of which must have been in a broad administrative or policy-making capacity with responsibility for planning, organizing, coordinating, developing, evaluating and/or administering a large community service program or activity; or
2. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and eight years of satisfactory, full-time experience as described in "1" above, at least two years of which must have been in a broad administrative or policy-making capacity with responsibilities as described in "1" above; or
3. Education and/or experience equivalent to "1" or "2" above. Undergraduate education above the high school level may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, at the rate of 30 semester credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 4 years. Graduate education beyond the baccalaureate degree may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, on the basis of 30 graduate credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 2 years. However, all candidates must possess a four-year high school diploma or its educational
equivalent approved by a State’s Department of Education or a recognized accrediting organization and two years of full-time experience in a broad administrative or policy-making capacity with responsibilities as described in "1" above.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.