The New York City Department of Transportation’s (NYC DOT) provides safe, efficient, and environmentally responsible movement of pedestrians, goods, and vehicular traffic on the streets, highways, bridges, and waterways of the City's transportation network. NYC DOT rehabilitates and maintains the City's infrastructure, including bridges, tunnels, streets, sidewalks, and highways. The NYC DOT IT & Telecom division is an award-winning team leading business transformation through technology innovation to enhance the agency’s ability to fulfill its’ mission. IT & Telecom acts as a strategic partner with all business units to promote technology initiatives by delivering quality service, and secure solutions that provide new and improved capabilities for the Agency. We work hard to embrace diversity and inclusion and encourage everyone in the division to bring their authentic selves to work every day. We offer our full-time employee’s competitive salaries, excellent benefit options and perks that include:
- Pension and Retirement Plans- Upon retirement, qualified members of the City’s generous pension program receive a guaranteed salary and health benefits for the rest of their lives. There are also 401K and 457 plans available to supplement your retirement needs.
- Health Care Coverage- We offer a multitude of health care plans that are sure to meet the needs of you and your family.
- Dental and Vision Coverage- We offer a wide variety of excellent civil service title-based union dental and vision coverage for individuals and families.
- Paid Time Off- We offer paid vacation and sick time off which accrues over time based on your years of service.
- Professional Development - We offer numerous training programs, leadership development opportunities, and career coaching services, while encouraging employees to attend approved off and on-site trainings and seminars.
- Additional Perks - Our employees are eligible for discounts on top theme parks, hotels, shows, events, movies and more.
The New York City of Department of Transportation (DOT) seeks an experienced Quality Assurance Analyst to join the IT & Telecom, Quality Assurance (QA)/Quality Control team. The ideal candidate is expected to have a strong background as a QA Subject Matter Expert, knowledgeable of industry standards and best practices in designing QA environments, robust experience in manual, automated and performance testing. The candidate will work with the Quality Assurance Team to implement industry best practices, procedures and metrics to determine if software releases meet the required quality standards and has passed all quality control validation steps. The candidate will work with the Application Development and Project Management teams to continuously improve software development and testing processes, using the latest technology tools and frameworks.
The ideal candidate must have a strong background in Software Development Life Cycle (SDLC), and willingness to work closely with clients, business analysts and project team members in developing and executing software test plans, verifying that the software developed meets the requirements as defined by provided specifications, and identifying and documenting any defects that need to be corrected or enhancements in usability that need to be implemented prior to code being promoted to the production environment.

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

4. Education and/or experience which is equivalent to "1", "2", or "3" above.

- High proficiency in requirements analysis and development writing test plans, test scenarios and test cases based on business, functional and design requirements, and user stories. - Skilled in test script execution, defect reporting and tracking systems. - Extensive experience in functional, regression, system integration (SIT), user acceptance (UAT), GUI, automated, security, and performance/stress testing data-validation, Browser and Operating System (OS) compatibility testing. - Direct hands-on experience with performance testing and tools (LoadRunner and JMeter ) and other tools. - Hands-on experience developing, executing, and managing automation scripts (QTP/RFT, Visual Studio, Selenium, Cucumber etc.) - Advanced knowledge of Software Development Life Cycle (SDLC) processes in a structured environment, including Waterfall, RUP, Agile/Scrum and DevOps development methodologies. - Experience with completing testing activities covering complex business workflow processes. - Experience with testing applications on mobile devices and understanding testing specifics of the native or “mobile responsive” applications. - Software development experience using modern technologies. (.NET, Ruby on Rails, Drupal, Angular, React, Java script, etc.) - Advanced knowledge of relational databases concepts and ability to design SQL query and use SQL queries for QA tasks. - Skilled in test automation framework implementation. - Excellent communication skills, proficient in establishing exceptional working relationships with peers and other team members to support the successful delivery of agency applications. - Excellent computer skills, including but not limited to: knowledge of multiple software programs (i.e. MS Word, MS Excel, Quality Center, etc.), operating systems, basic networking skills, and basic hardware knowledge. - Interest and ability to learn new technologies and tools, and acquire new skills.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.