PLEASE NOTE: Applicants must be serving as a permanent Computer Systems Manager, in order to apply.

NYCERS is seeking an experienced professional to serve as a Senior Project Manager reporting to the EPMO Project Portfolio Manager. This individual will be responsible for providing project management services in support of NYCERS project demands. This includes managing small to large scale projects, and following EPMO defined project management practices, processes, and policies (including: Demand Management, Project, Program and Portfolio Management (PPM) Project Management Life Cycle (PMLC) Project Performance Measurement and Communications and Project governance). The Senior Project manager will also be responsible for contributing to the continuous process improvement of project management practices and PPM services delivery.

The Senior Project manager will be required to work closely with NYCERS division project stakeholders including Business Sponsorship, Business Analysts, IT development teams, Quality Assurance, Vendors, and external agencies, providing EPMO Project management services.

Primary Responsibilities:
- Minimum of 5 years experience as a Senior Project Manager, managing small to large scale projects and programs
- Experience adopting PMBOK project management concepts for PMLC practices
- Broad experience with Solution Delivery Life Cycle (SDLC) methodologies
- Strong interpersonal skills, including stakeholder relationship management, negotiation, problem resolution, and customer service
- Ability to successfully track and maintain multiple priorities
- Seasoned written and verbal communication skills.
- Act as a point of escalation for issues raised by those in the team (Troubleshoot problems identified, Initiate follow-up corrective actions)
- Handle business and project issues proactively and escalates appropriately
- Uphold team standards and operating procedures
- Facilitate effective project team interaction
- Ensure that all deliverables meet the organization’s quality standards
- Partner with the business units to identify, develop and implement process improvement initiatives facilitated by technology capabilities or process re-engineering.

1. A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or

2. A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or

3. A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or

4. A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above.

In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in "1" above.

- Experience with program and portfolio management concepts and their application - Experience with EPMO Demand, Resource, and Capacity management methods and techniques - PMI Project Certifications (PMP, PgMP, PfMP, CAPM) - Experience with Planview PPM tools (PPM Pro, Enterprise One)

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.