APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE,

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

Information Technology Services (ITS) is DSS’s technology services organization. Its mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems.

Information Technology Services (ITS) is recruiting for one (1) Computer Specialist (Software) II, to function as a Senior Project Leader, who, under general supervision, with wide latitude for the exercise of independent initiative and judgment, is responsible for the design, development, implementation, tuning, maintenance and enhancement of large and complex databases and/or systems and/or applications and/or related software functions in a very large and highly complex Enterprise Data Warehouse; serves as project leader performing complex staff work; may supervise the activities of programmers engaged in work of more than ordinary difficulty, complexity, and responsibility; in the temporary absence of the supervisor, may perform the duties of that position.

Information Technology Services (ITS) is recruiting for one (1) Computer Specialist (Software) II to function as a Senior Project Leader who will:


- Perform complex system, application and/or database design and/or development and maintenance tasks for the extremely large and complex Enterprise Data Warehouse, including all relevant aspects of the development life cycle, in conjunction with other members of the project team.
- Monitor and/or execute scheduled jobs to ensure their successful completion and participate in problem investigation and resolution. Interface with MIS Production Control and Computer Operations staff to resolve technical problems with Production systems and/or applications.
- Perform technical analysis of user functionality and requirements and participate in the analysis and design for complex automation projects. Participate in feasibility studies and cost-benefit analyses. Recommend technical alternatives.
- May provide technical assistance to staff concerning the appropriate use of the Enterprise Data Warehouse and may mentor technical staff to facilitate the development of their skills to use this environment.
- Create accurate, clear, and comprehensive technical documentation in accordance with agency standards and works with designated staff to achieve its successful turnover to Production. Update all documentation to reflect changes and enhancements and ensures these are put into Production in a timely fashion. Maintain other logs and documentation as required.
- Assist in the planning and scheduling of activities relating to the development implementation and maintenance of complex systems, applications and/or databases.
- Communicate, in a clear and timely manner, problems likely to jeopardize project schedules, system response time, data accuracy or system availability

(1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or
(2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or
(3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.
NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification
requirements.
Special Note
To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.

- Ability to lead and motivate team. - Strong interpersonal and communication skills. - A deep understanding of database systems, data warehousing concepts, and related technologies. - Proficiency in relevant programming languages (SQL, Python, Java). - Familiarity with database management systems (Oracle, SQL Server, MySQL). - Strong project management skills. - Experience with project management methodologies (Agile, Waterfall) and tools (Jira, Microsoft Project). - Ability to analyze problems, identify root causes, and develop innovative solutions. - Adaptability and a willingness to learn.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.