The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

Information Technology Services (ITS) is DSS’s technology services organization. Its mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems.

Information Technology Services (ITS)/ Enterprise Solutions Engineering is recruiting for one (1) Computer Specialist (Software) II, to function as a Senior Project Leader, who will:

- Prepare test strategy, test plans, detailed test cases, test scripts, traceability matrix, test estimates, progress reports for test execution, various defect, and statistical data reports.
Reports on task progress to CSS III highlighting application issues and preferred solutions. Works with Product Leads, Developers and Business Analysts to develop appropriate test approach and test plan for each release.

Analyze robust test cases, plans and conditions that fully test functional and non-functional requirements based on user requirements, user stories, and technical design documentation. Creates accurate testing time estimates as part of project planning and scheduling process.

Work with businesses for requirement information gathering, assessment and Quality Management Resource assignments and projects prioritization. Tests brand new systems and technology that add value for HRA, DSS and DHS staff to provide client services.

Work with project team leaders from design, development, infrastructure and implementation to assure that each specific program area (HRA/DSS/ DHS) applications and software are delivered with intended performance within the specified timelines. Work with team members to continually improve testing proficiency on applications tested and currently managed such as WMS, POS, Streamline POS, AHRA, Mobile POS, Butler, IDNYC and SNAP Doc ID to expand coverage, and increase product reliability by providing clear, complete testing updates including testing status, bug reporting and tracking to the team.

(1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or
(2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or
(3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.
NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification
requirements.
Special Note
To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.

- Experience in quality analysis and lead experience in a technical environment. - Experience in testing Net, SharePoint applications. - Experience in testing SQL to validate database updates. - Experience with issue tracking tools such as JIRA, QC and ServiceNow. - Excellent interpersonal, organizational, written, and oral communication skills. - Experience with load/performance testing. - Experience with Azure DevOps and CRM. - Ability to multitask and be pro-active in a fast-paced environment. - Knowledge in project lifecycles and methodologies e.g. Waterfall, Agile, Hybrid. - Have a sharp eye to identify and automate testing. - Strong experience with cross browser and cross platform testing (PC, mobile and tablet

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.