The Office of Training Operations provides the critical link between staff development and worker understanding of policy for execution of agency programs. The Office of Training Operations (OTO) unit is responsible for all aspects of curriculum development and training delivery of social services policies and procedures for programs administered by DSS/HRA/DHS including but not limited to Cash Assistance, and Supplemental Nutrition Assistance Program (SNAP); employment, education and engagement programs, Medicaid and Social Security Assistance, Customized Assistance Services, services to immigrants, refugees and non-citizen, domestic violence
programs, childcare and housing subsidies.

The Office of Policy, Procedures and Training (OPPT) is recruiting for one (1) Associate Staff Analyst to function as Senior Project Analyst for their Office of Logistical Support Operations.

Under the direction of the Director of Support Operations with wide latitude for independent judgment, the Senior Project Analyst is responsible for difficult, important ongoing and new projects of the Office of Policy, Procedures and Training in support of ongoing training site operations. This position determines the proper way to implement new initiatives, develops project plans, and coordinates the implementation.


The Senior Project Analyst will:

- Prepare extensive and complex floor diagrams, management reports, construction orders and schema related to training facility development and maintenance. Determines viability, accuracy and appropriateness of site requests and makes recommendations to the Director of Support Operations.

- Collect and analyze multifaceted logistical data performing cost/benefit analysis, analyzing performance and usage data; analyze inventories and catalogs materials, equipment and supplies for several training locations.

- Analyze project plans making feasibility recommendations to Director of Support Operations.

- Make regular and frequent site visits to evaluate facility status and service delivery reviewing records and meeting with location staff to determine needs and recommend improvements to Director of Support Operations. -

- Provide audio visual services or instruction to staff in use of audio-visual equipment and supplies including delivery to site locations of same. Catalogs audio video training materials and maintains equipment and supplies arranging for repair as needed. May provide assistance to other agency departments on request.

- Coordinate implementation of short-term special projects of moderate difficulty for OPPT as required such as providing logistical support at conferences, events and workshops. May have to perform procurement assignments; maintains the printers and copiers at 4 World Trade Center assigned to OPPT

ASSOCIATE STAFF ANALYST - 12627

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management, or in a related area; or

2. A baccalaureate degree from an accredited college and three years of satisfactory full-time professional experience in the areas described in "1" above.

3.An associate degree or completion of 60 semester credits from an accredited college and five years of satisfactory full-time professional experience as described in “1” above.

4. A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and seven years of satisfactory full-time professional experience as described in “1” above.

5.A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least one year of experience as described in “1” above.

- Excellent communication and writing skills. - Knowledge of Agency operations and NYS social service policy/procedures. - Ability to meet competing deadlines and flexibility to shift priorities quickly - Strong analytical, problem-solving, and time management skills - Detail oriented - Experience in Microsoft Office Suite

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.