The NYC Department of Buildings is responsible for ensuring the safe and lawful use of buildings and properties by enforcing the NYC Construction Codes, Energy Code and Zoning Resolution. We facilitate compliant development with integrity, efficiency and professionalism. We are committed to becoming a premier municipal building organization, dedicated to enhancing the quality of life for all New Yorkers and making our city safer. We are committed to improving our performance and developing procedures that are streamlined, understandable and transparent.

The Department’s project advocacy program provides customer service liaisons for groups of applicants, assists the public in understanding processes for approval of development, and seeks to improve the efficiency of plan examination and inspections. Project Advocates acts as a single point of contact for the industry, and provide the required technical assistance and decision support at various stages to the Borough Commissioner’s Office and central offices. Their advocacy role is to engage the community in understanding various project requirements, facilitate project progress, and assist in timely completion of their projects.

This position performs supervisory work in the support of customer project advocacy, providing customer point of contact and a coordinated, cross discipline approach ensuring assigned development projects advance efficiently and with limited issues.

Under direction:
- Supervise, guide, and mentor project advocates to understand and support progressively more complex projects and issues.
- Review Borough Commissioner (BC)/Deputy Borough Commissioner (DBC) and customer requests for project advocate support for customer projects or specific issues and assign project advocates. Monitor team and individual advocate workload and capacity.
- Monitor team and individual project advocates to ensure smooth continuous progress of customer projects and timely resolve of customer project related issues
- Support and facilitate team and individual project advocates to ensure all project related technical and operational decision points are completed and issued
- Report project portfolio status and issues to BC/DBC and other required Department Executives
- Attend consultation meetings, plan exam appointments, or site inspections when required to support project advocates and BC/DBC.
- Support and facilitate team and individual project advocates in assisting and coordinating with Chief Plan Examiners (CPEs)/Assistant Chief Plan Examiners (ACPEs) and other central plan examination units including Construction Safety Compliance, Boilers, Elevators, and Cranes and Derricks to ensure coordinated assignments, appointments, objection resolve and determinations, and approvals for identified customer projects.
- Support and facilitate team and individual project advocates in assisting and coordinating with Enforcement and Development inspection units to ensure coordinated inspection scheduling for identified customer projects.
- Interact with borough management and other units in the Agency, as necessary, to accomplish assigned tasks.
- Evaluate performance of team members throughout the year.
- Perform quantitative and qualitative analysis to make recommendations on more efficient processes for plan examination, inspections, or certification of occupancy.

ADDITIONAL INFORMATION
Candidates who are permanent in comparable civil service titles may be considered for title change under rule 6.1.9 of the Personnel Rules and Regulations of the City of New York.

If you are permanent in or reachable on the list for one of the following comparable civil service titles, you may be considered until that title: Administrative Architect or Administrative Engineer.

WORK LOCATION
Citywide
Transfers and work location changes may occur at any time with sufficient notice.

1. Seven years of full-time satisfactory experience working at a construction trade or working as an inspector of construction, hoists and rigging, plumbing, boilers, or elevators; at least 18 months of which must have been in a managerial or administrative capacity; or

2. At least two years of experience, as described in "1" above, at least 18 months of which must have been in a managerial or administrative capacity, and a license as a professional engineer or registered architect issued pursuant to the education law; or

3.Education and/or experience which is equivalent to “1” above. All candidates must have at least 2 years of experience as described in "1" above, at least 18 months of which must have been in a managerial or administrative capacity. One year of experience will be credited for each year of apprenticeship in the construction trades or building inspection up to a maximum of three years of the general experience. Education towards a degree in architecture, architectural technology, construction management, engineering, engineering technology, or a related field from an accredited college or university will be credited on the basis of 30 credits for one year of experience, up to a maximum of four years of the general experience. One year of experience will be credited for each year of formal training or education in a field of study relevant to the construction trades up to a maximum of two years of the general experience.

- Working knowledge of NYC Construction Codes and Zoning Resolution - Experience with NYC government processes pertaining to plan examination and/or inspections - Excellent organizational and project management skills - Excellent communication skills – written and verbal – and the ability to explain technical requirements in lay terms - Proficiency in Microsoft Office Suite (Excel, Word, Access, Outlook) Bluebeam - Customer service orientation - Ability to read and interpret construction plans and specifications - Interpersonal skills and the ability to work with people of diverse personal, educational, and cultural backgrounds in a professional manner

This position is open to qualified persons with a disability who are eligible for the 55-a Program. If you are eligible for and would like to be considered under the 55-a program, please indicate that on your resume and cover letter.

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.