The Office of Fiscal Operations is DSS/HRA/DHS’s primary payments and accounting office, and the core responsibilities are carried out through the operations of the Bureau of Accounts Payable, Revenue and Reimbursement, and Disbursement & Grant Accounting. T

The Division of Accounts Receivable and Billing (DARB) is responsible for the processing of payments for the Medicaid Pay-In program as well as processing and issuing refunds to customers that have not used their Pay-In and have a balance on their account, as well as reimbursement requests from other program areas such as IREA, Claims and Collections, Bureau of Fraud Investigation and the Division of Liens and Recovery.

The Division of Accounts Receivable and Billing (DARB) is recruiting to hire one (1) Clerical Associate IV to function as the Senior Processor of Medicaid Pay-In Payment (MAPIP) within the Division of Accounts Receivable and Billing (DARB).

The Senior Processor reports directly to the Supervisor of the Cashiers Unit and supervises one Clerical Associate III and will:

- Provide coverage for the Cashier’s window where customers make payments in person for their Medicaid Surplus.

- Oversee the processing of credit card transactions processed using POS devices on the Card Connect Platform.

- Review input documents and batches prepared using the Finance Office Check Imaging System, (FOCIS) for data entry into the Division of Accounts Receivable and Billing Accounting system.

- Accept telephone credit card payments and responds to customer inquiries.

- Review Medicaid Pay-In payments received from third party payers for an attestation of use of recipient Funds.

- Send correspondence to customers who have not submitted the appropriate forms.

- Research customer payments by using the DARB system, WMS and the HRA One Viewer.

CORRECT SALARY RANGE: $45,040 to $51,796

Work Location: 4 World Trade Center

Work Schedule: Monday to Friday 9 to 5

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

- Proficient in Excel and Microsoft Word. - Excellent interpersonal skills.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.