APPLICANTS MUST BE PERMANENT IN THE COMPUTER ASSOCIATE (SOFTWARE) CIVIL SERVICE TITLE.

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

Information Technology Services (ITS) is DSS’s technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems.

Information Technology Services (ITS) is recruiting for one (1) Computer Associate (Software) III, to function as a Senior Principal Programmer Analyst, who will:

- Gather detailed requirements of program user specifications and system enhancements relevant
to the evolving state regulations so the development team can create the correct system changes
among various existing legacy systems reflecting these new system requirements.

- Engage in all phases of project design, development, and specification writing. Assume responsibility
for performing system analyses on software programs, applications, and web services and provides
highly complex technical assistance related to case management system.

- Perform analysis, create/modify specifications using ADO’s through Azure DevOps and Microsoft tools,
during the different phases of the project to help minimize business impact.

- Develop, analyze and design system enhancements for HRA users ensuring that they are relevant to
agency needs. Determine the feasibility of their need requests, identify gaps at early stages and
support implement best solution.

- Maintain strong relationship between New York City and New York State programming staff
coordinating and facilitating data processing activities relative to user requirements. Interface over
plan proposals with development staff and in planning meetings and negotiations over the scope.
Covey the information back to Operations and Management to facilitate their understanding so
that new directives and changes may be implemented effectively.



Hours/Shift:

Normal Business Hours

1. A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in computer science or a related computer field and one year of satisfactory full-time computer software experience in computer systems development and analysis, applications programming, database administration, maintenance and support, systems programming, data communications, mainframe development, mobile development, web development and design; or

2. A four-year high school diploma or its educational equivalent and five years of satisfactory full-time computer software experience as described in "1" above; or

3. Education and or/or experience equivalent to "1" or "2" above. College education may be substituted for up to two years of the required experience in "2" above on the basis that 60 semester credits from an accredited college is equated to one year of experience. In addition, 24 semester credits from an accredited college or graduate school in computer science or a related field, or a certificate of at least 625 hours in computer programming from an accredited technical school (post high school), may be substituted for one year of experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one year of satisfactory full-time experience as described in "1" above.

- Experience in Agile, Azure DeOps and other Microsoft tools towards building and/or enhancement of software and/or applications. - Proficiency in all phases of project design, development, and specification writing. - Strong interpersonal, oral, and written communication skills, strong documentation skills, and the ability to handle multiple tasks under tight deadlines. - Experience/knowledge in SQL/Oracle queries and analysis of complex data.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.