The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. The administration is leading the fight in making the city more affordable, reducing inequality, improving public safety, ensuring delivery of efficient and effective services, and working to make New York
City’s economy stronger. We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team.

The Team You’ll Work With:

The Mayor’s Office of Operations works to make New York City government more effective and efficient. The Office is responsible for managing and coordinating multi-agency initiatives and using data to help the City make informed and equitable policy decisions and strategic, targeted investments. The Office coordinates citywide initiatives and assists agencies in improving service quality and in measuring performance to provide greater accountability.

The Data Management and Analysis team supports Operations’ mission of efficiency, accountability, and complex policy and program implementation through robust analytics, data management, solutions development, and policy analysis. The team identifies projects by engaging with City Hall and agency stakeholders, connecting with other Operations’ units on multi-team projects, and through internally identified policy problems. Team members have expertise in business and statistical analysis, data visualization and mapping, database management and data engineering, application development, and policy advising.

The Office of Operations is committed to achieving equity and creating an inclusive workplace. The City understands equity to mean that an individual’s demographic identity – particularly, but not exclusive to, their race, ethnicity, gender identity, income, sexual orientation, and/or disabilities – should not determine their life outcomes. To foster an inclusive workplace, Operations is committed to providing opportunities for staff development and effective team building, open and transparent communication, enhancing our equity literacy, and providing space for exploring issues of diversity. We continue to strive for a workforce that better reflects the diversity of New York City.

The Mayor’s Office of Operations is recruiting one (1) Community Coordinator to function as a Senior Policy Analyst.

The Senior Policy Analyst will provide analytical, technical and project management support for planning and implementing projects that improve the efficiency, effectiveness, and accessibility of key City services. This position will also provide and support analytical research through data analysis and hypothesis testing.

The Senior Policy Analyst will:

- Research/Analysis and Advice

- Conduct quantitative and qualitative data analysis independently, identifying trends and producing research questions and analysis in support of project goals including policy domain research and analysis.

- Analyze and evaluate performance of City programs providing important community services.

- Based on such analysis, make policy recommendations to Operations leadership, agency staff, Deputy Mayor staff, and other City Hall officials.

- Interagency Coordination

- Initiate and coordinate interagency projects that increase overall City efficiency, quality of community services and programs, collaboration, and the consistency of policy.

- Manage the development, formulation and coordination of inter-agency working groups or task forces to solve complex problems.

- Communicate relevant project information and research findings to stakeholders, including executive leadership.

- Prepare and deliver informative, well-organized presentations, dashboards, reports and maps.

- Resolve and/or escalate issues in a timely fashion.

- Facilitate regular team and stakeholder meetings effectively.

- Understand how and when to communicate difficult/sensitive information appropriately.

- Maintain flexibility to execute long-term projects and short-term work related to immediate asks or emergencies


Hours/Schedule: Mon-Fri 9-5

COMMUNITY COORDINATOR - 56058

Minimum Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

- Experience in quantitative and qualitative data reporting, research and analytics, and visualization. - Excellent oral and written communications skills, including the ability to communicate about and present data to a variety of audiences. - Highly organized and detail-oriented with the ability to prioritize between conflicting demands and the flexibility to meet unpredictable demands. - Ability to work independently and as part of a team have initiative, persistence, and a positive attitude. - Ability to promote collaboration and gain consensus across stakeholders with competing perspectives and priorities. - Can thrive in a fast-paced environment and learn new skills quickly as needed. - Ability to think creatively, embrace new approaches or technologies, and pioneer solutions to improve operational efficiency. - Knowledge of /experience with City government landscape and current City policies / issues. - Strong knowledge of Microsoft Office products, particularly Excel. - Knowledge of mapping software, particularly ArcGIS, QGIS or Carto (strongly preferred). - Knowledge of business intelligence software like PowerBI (preferred). - Knowledge of data analysis software, particularly R (preferred).

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.