THIS POSITION MAY BE ELIGIBLE FOR REMOTE WORK FOR UP TO 2 DAYS PER WEEK, PURSUANT TO THE REMOTE WORK PILOT PROGRAM.

**ONLY PERMANENT EMPLOYEES IN THE TITLE, COMPARABLE TITLE (UNDER 6.1.9), ELIGIBLE FOR THE 55A PROGRAM, AND THOSE THAT ARE REACHABLE ON THE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY.

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses more than 45,000 businesses in more than 40 industries and enforces key consumer protection, licensing, and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources and, by helping to resolve complaints, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. Through its community outreach and the work of its offices of Financial Empowerment and Labor Policy & Standards, DCWP empowers consumers and working families by providing the tools and resources they need to be educated consumers and to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp or on its social media sites, Twitter, Facebook, Instagram and YouTube.
DCWP’s General Counsel Division is seeking a permanent** Senior Legal Staff Associate / Clerical Associate to be a member of a collaborative team who works closely with the attorneys in the Division to advance investigations, enforcement, and litigation related to consumer protection and the licensing of over 40 industries. Under the direct supervision of the Director of Operations and Deputy Director of Operations, the Senior Legal Staff Associate will:

- Supervise and monitor the performance of staff, ensuring the timely and proper completion of assignments and coordinating the flow of legal documents through the various stages of investigations and litigation;
- Perform supervisory duties in a manner that utilizes all staff effectively and appropriately, ensuring all staff members are treated in a fair and equitable manner, and foster a work environment that is inclusive and supportive of diversity;
- Ensure the timely and effective processing of settlement agreements, tribunal/court filings, and other documents;
- Oversee the coordination of mail distribution and the retrieval and safeguarding of physical files;
- Research and manage case information using CLEAR, PACER and other databases;
- Ensure that staff participate in scheduled trainings, included but not limited to EEO trainings, and encourage professional development, as well as provide regular feedback to staff;
- Process timesheets and leave requests for staff under their supervision;
- Submit written performances evaluations for staff;
- Assists attorneys with preparing subpoenas, reviewing and organizing files;
- Draft summons for attorney’s final approval;
- Review and analyze business records, complaints, Agency operational data, and other documentation;
- Conduct database, online, and published material research in connection with Department investigations;
- Conduct interviews of witnesses and consumers. May be asked to testify at hearings and sign affidavits;
- Perform other tasks and assignments as directed.

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

- At least two years of supervisory experience - Ability to train staff and evaluate performance - Proficient in writing and editing performance evaluations - Experience with reviewing and approving staff’s time and leave in NYCAPS - Excellent verbal, written and professional interpersonal communication skills - Able to conduct database and online research of government and business records - Strong analytical, and organizational skills, with a high level of attention to detail - Excellent judgment, discretion and ability to appropriately handle legal issues, privileged and confidential information, and highly sensitive documents - Able to meet competing deadlines in a fast-paced environment and maintain the flexibility to shift priorities quickly, effectively and with accuracy - Proficiency in Microsoft Office programs (e.g. Outlook, Excel, Access, Word PowerPoint and SharePoint are pluses), Adobe Acrobat Professional software work with PDF documents and files and as well as with a variety of online resources - Knowledge and understanding of litigation terminology and processes and ability to read and understand legal rules and regulations - Experience working with attorneys such as in a legal assistant, paralegal, project management, or process improvement role preferred - Must be able to read, write and speak English fluently.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.