The NYC Department of Homeless Services (DHS) is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other public agencies and not-for-profit partners, the Department of Homeless Services works to prevent homelessness before it occurs, reduce street homelessness and assist New Yorkers to transition from shelter into appropriate permanent housing.

The Department of Homeless Services is recruitingfor one (1) temporary Administrative Community Relations Specialist (NM-2) per-diem for 12 months initiative to function as Senior Housing Navigator, who will:

- Oversee, supervise, and coordinate the day-to-day activities of Tenant Facing Housing Navigators.

- Assist DHS shelter clients with finding and moving into permanent housing by overseeing the work of individual Tenant Facing Housing Navigators who will coordinate with agency program staff as well DHS Shelter Providers, to expedite and support clients with navigating the Emergency Housing Voucher (EHV) process.

- Meet directly with DHS shelter clients to assist in moving into permanent housing.

- Assist/guide staff and clients in shelters to complete the CAPS Assessment Process.

- Assist and ensure Housing Navigators’ clients/applicants register and complete a NYCHA online application via the NYCHA portal.

- Develop relationships with brokers and landlords and ensures Housing Navigators access available housing supply in City systems.

- Prepare progress report on EHV process.

- Identify and flag areas of concern in EHV process to senior leadership.

- Provide expert guidance, assistance, and day-to-day training to Housing Navigators and DHS shelter staff in the Emergency Housing Voucher process, rehousing tools, and techniques.

1. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) and four years of satisfactory, full-time community liaison, community organization or community relations experience, at least two years of which must have been in a broad administrative or policy-making capacity with responsibility for planning, organizing, coordinating, developing, evaluating and/or administering a large community service program or activity; or
2. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and eight years of satisfactory, full-time experience as described in "1" above, at least two years of which must have been in a broad administrative or policy-making capacity with responsibilities as described in "1" above; or
3. Education and/or experience equivalent to "1" or "2" above. Undergraduate education above the high school level may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, at the rate of 30 semester credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 4 years. Graduate education beyond the baccalaureate degree may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, on the basis of 30 graduate credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 2 years. However, all candidates must possess a four-year high school diploma or its educational
equivalent approved by a State’s Department of Education or a recognized accrediting organization and two years of full-time experience in a broad administrative or policy-making capacity with responsibilities as described in "1" above.

- Knowledge of Microsoft Office. - Ability to prioritize tasks and delegate appropriately. - Possess strong analytical and problem-solving skills.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.