ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE CIVIL SERVICE LIST OF COMPUTER OPERATIONS MANAGER EXAM NO. 9523/ 9046 ARE ELIGIBLE TO APPLY.

Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live.
As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, innovating in science and scholarship to advance public health knowledge, and responding to urgent public health crises from New York City’s yellow fever outbreak in 1822, to the COVID-19 pandemic we are a hub for public health innovation, expertise, and programs, and services. We serve as the population health strategist, and policy, and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others.
Our Agency’s five strategic priorities, building off a recently-completed strategic planning process emerging from the COVID-19 emergency, are:
1) To re-envision how the Health Department prepares for and responds to health emergencies, with a focus on building a “response-ready” organization, with faster decision-making, transparent public communications, and stronger surveillance and bridges to healthcare systems 2) Address and prevent chronic and diet-related disease, including addressing rising rates of childhood obesity and the impact of diabetes, and transforming our food systems to improve nutrition and enhance access to healthy foods
3) Address the second pandemic of mental illness including: reducing overdose deaths, strengthening our youth mental health systems, and supporting people with serious mental illness
4) Reduce black maternal mortality and make New York a model city for women’s health
5) Mobilize against and combat the health impacts of climate change
Our 7,000-plus team members bring extraordinary diversity to the work of public health. True to our value of equity as a foundational element of all of our work, and a critical foundation to achieving population health impact in New York City, the NYC Health Department has been a leader in recognizing and dismantling racism’s impacts on the health of New Yorkers and beyond. In 2021, the NYC Board of Health declared racism as a public health crisis. With commitment to advance anti-racist public health practices that dismantle systems that perpetuate inequitable power, opportunity and access, the NYC Health Department continues to work in and with communities and community organizations to increase their access to health services and decrease avoidable health outcomes.

The Bureau of Finance Administration and Planning within the Division of Finance requests to hire a Computer Operations Manager to oversee the Division of Finance Systems and Reporting Unit. The Computer Operations Manager will oversee a team of 5 to 7 technical and analytical staff responsible for the workload of reporting and data analysis in addition to the Financial Systems Management duties. The Manager will be responsible for provisioning users in all City external systems. The tasks require liaising with DOHMH programs and various oversight agencies to create new user requests and manage roles in all systems. The unit will also be providing support for these systems, managing any incident requests that are submitted by the agency’s large group of users. In addition, the unit will also be responsible for generating monthly or ad-hoc reports for these systems.

Duties will include but not be limited to:
The Computer Operations Manager duties will include:

1) Management of Finance Systems projects and related needs
2) Responsible for reporting needs of Division of Finance Strategic Financial Analysis group
3) Management Finance SharePoint Site
4) Management and oversight for Citywide systems (FMS, HHSA, and Passport).
5) Finance New hire staff systems onboarding
6) Division of Finance technology oversight and inventory management
7) Responsible troubling shooting of Finance Administration and Planning applications (Service Allocation and
Financial Dashboard)
8) Coordination or conductions trainings for both Internal and external systems.
- Federal Medicaid Administrative Cost Reporting and Claiming (FMAR)
o Generate quarterly roster report
o Generate quarterly report used for claiming
o Populate template which includes automating rate calculation
- FEMA Spending Reports
o Generate reports to identify expenditure
o Run SSIS packages to identify and extract documentation from DOHMH Financial systems
- Medicaid Cost report
o Generate reports to identify expenditures across multiple years
o Extract data from multiple systems (DOHMH Applications, RCMS, WayStar)
- Journal Entry Reports
o Extract and provide labor allocation data for claiming
o Update data sources using SSIS packages for quarterly Journal Entry process
- EI Data management and reporting
o Load PCG claims and denials data
o Provide monthly reports
- Health Worker Bonus Reports
o Extract and provide data from payroll data and city time data to HR for HWB for eligible staff for DOHMH
claim
o Indicate eligible staff based on criteria, and hours worked for both Payroll and city time
- Automation of Data extractions for various teams within the agency, Division of MHY, Division of Fin (Bureau of Budget and Bureau of Revenue)
- Generating monthly or ad-hoc reports for these business areas and claiming needs.

ADDITIONAL INFORMATION
**IMPORTANT NOTES TO ALL CANDIDATES**
Please note: If you are called for an interview, you will be required to bring to your interview copies of original documentation, such as:
- A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver’s license.
- Proof of Education according to the education requirements of the civil service title.
- Current Resume
- Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e., telephone, Cable, Mobile Phone)
Additional documentation may be required to evaluate your qualification as outlined in this posting’s “Minimum Qualification Requirements” section. Examples of additional documentation may be, but not limited to college transcript, experience verification or professional trade licenses.
If after your interview you are the selected candidate, you will be contacted to schedule an on-boarding appointment. By the time of this appointment, you will be asked to produce the originals of the above documents along with your original Social Security card.

"FINAL APPOINTMENTS ARE SUBJECT TO OFFICE OF MANAGEMENT & BUDGET APPROVAL”
TO APPLY
Apply online with a cover letter to https://a127-jobs.nyc.gov/. In the Job ID search bar, enter job ID number.
We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.
The NYC Health Department is committed to recruiting and retaining a diverse and culturally responsive workforce. We strongly encourage people of color, people with disabilities, veterans, women, and lesbian, gay, bisexual, and transgender and gender non-conforming persons to apply.
All applicants will be considered without regard to actual or perceived race, color, national origin, religion, sexual orientation, marital or parental status, disability, sex, gender identity or expression, age, prior record of arrest; or any other basis prohibited by law.
NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your resume that you would like to be considered for the position under the 55-a Program.

1. Six (6) years of progressively responsible full-time paid experience supervising or administering computer operations involving a large-scale mainframe, network, or multi-tier computer environment at least 18 months of which shall have been in an administrative, managerial or executive capacity.

2. A baccalaureate degree from an accredited college or university may be substituted for a maximum of two (2) years of general experience described above. In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of general experience described above on the basis of 30 semester credits for six (6) months of experience.

3. A master’s degree in Computer Science, Computer Engineering, Electrical Engineering, Business Administration, Public Administration or Management of Administration may be substituted for a maximum of one (1) year of general experience described above. In the absence of a master's degree, graduate credits in Computer Science, Computer Engineering, Electrical Engineering, Business Administration, Public Administration or Management of Administration may be substituted for a maximum of one (1) year of the general experience on the basis of 30 graduate semester credits for one (1) year of experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, or executive capacity.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.