*THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $90,000.00 - $120,000.00*

*THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES*

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of New York City’s children and families by providing child welfare, juvenile justice, and early care services. In child welfare, ACS contracts with private nonprofit organizations to support and stabilize families at risk of a crisis through preventive services and provides foster care services for children not able to safely remain at home. Each year, the agency’s Division of Child Protection responds to more than 50,000 reports of suspected child abuse or neglect. In juvenile justice, ACS manages and funds services including detention and placement, intensive community-based alternatives for youth, and support services for families. ACS is also a key part of NYCs early childhood and education continuum, providing childcare assistance to thousands of child welfare involved and low-income children so they can access safe, affordable, quality care.

Reporting to the Executive Director of the ACS Workforce Institute, the Senior Director of Learning Programs will oversee the development of new courses and the maintenance/updating of existing courses as well as ensure programs meet the needs of stakeholders. The Senior Director of Learning Programs will play a key role in supporting the continued development and implementation of Workforce Institute programming as we continue to provide training, coaching, and professional development opportunities to direct service staff and supervisors working at ACS and within ACS contract provider agencies. This position will directly supervisor the Director of Learning Programs and oversee a team of Learning Managers.

The Senior Director of Learning Programs will work in close collaboration with the entire ACS Workforce Institute team, including our CUNY School of Professional Studies and Hunter College Silberman School of Social Work partners, leadership and staff at ACS and ACS contract provider agencies, the Council of Family and Child Care Agencies (COFCCA), the Office of Children and Family Services (OCFS), and other stakeholders to manage the successful execution of learning programs that promote best practices in instructional and learning design strategies.

KEY RESPONSIBILITIES:
- Supervise Learning Program team by prioritizing projects and guiding the development of new instructional materials and ongoing maintenance of developed courses.
- Work closely with CUNY Project management team to ensure vendors and ACS Workforce Institute teams are in consistent communication and are working collectively to achieve goals and complete projects.
- Ensure consistent and clear communication across all teams and adherence to processes and guidelines.
- Review course content during analysis, design, and development stages for sound pedagogical and instructional design practices; recommend improvements and revisions to course content as needed.
- Provide guidance to ACS stakeholders and ACS Workforce Institute Learning Managers to support curriculum design and online instructional design strategies and technologies for the development of course content and assessments that support child welfare and juvenile justice best practice and the building of a competent workforce.
- Support the Executive Director of the ACS Workforce Institute by managing projects to ensure they are on-time, on-budget, and within scope, working with the Evaluation Team to monitor key course performance indicators, as measured through periodic project reports and after-action course development analysis.
- Work closely with ACS Workforce Institute leadership to research new and innovative instructional design, technology practices and cutting-edge delivery strategies to increase engagement, adaptability, usability, and learning in courses.
- Keep abreast of instructional design trends and best practices by maintaining professional memberships and attending conferences.

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or

2. Education and/or experience equivalent to "1" above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in "1" above.

The preferred candidate should possess the following: - A Master’s degree from an accredited college or university experience in learning and development at least five years of supervisory experience and experience implementing large scale training and/or workforce development initiatives. - Excellent oral and written communication skills strong organizational skills and attention to detail and commitment to a collegial workplace. - The preferred candidate will also provide inspirational leadership with poise, confidence, outstanding public presentation skills and transparency with a strong commitment to supervisory practice and equity. An understanding of and relationship with the child welfare and juvenile justice sectors preferred.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.