The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. The Workforce Connect division manages a portfolio of programs that seek to expand opportunities for New York City’s young people through employment programs that help youth ages 14 to 24 gain work experience, acquire necessary work readiness skills and further their education. These programs serve over 100,000 youth annually and include offerings for youth in school and youth not currently in school or working. DYCD funds a network of community-based organizations to deliver youth workforce development programs across the City. The Workforce Connect division is seeking a Senior Director to oversee the Data Analytics & Reporting team. The Senior Director will be a key member of the Workforce Connect leadership team and will support program and policy development through data-driven decision making. The Data Analytics & Reporting team is responsible for identifying key areas for data analysis in the service of program enhancing program quality, producing reports on program indicators for internal and external stakeholders and maintaining ongoing milestone and performance tracking across all Workforce Connect programs. The Data Analytics & Reporting team will work across Workforce Connect functions to maintain workforce databases and utilize the data to inform program policy and operations.

The Senior Director will oversee a team that includes a Director and analysts. The team will report to the Assistant Commissioner of Policy, Integration and Operations. Key tasks include:
- Identify key areas for and lead in-depth data analysis to drive program innovation and quality;
- Lead the development of trackers and dashboards that measure division-wide and program-specific performance;
- Utilize data from multiple systems for reporting, management analysis and decision making;
- Coordinate and respond to data requests for internal and external stakeholders and oversights;
- Work closely with the Senior Director of Data Systems and Quality Assurance to assess data needs and to build solutions in partnership with DYCD’s Information Technology unit and external system vendors;
- Create and maintain reports, presentations and other summary documents that highlight and amplify program performance for a variety of internal and external audiences;
- Coordinate and prepare documents and reports for Executive Leadership and external stakeholders.

A Baccalaureate degree from an accredited college or university and three years fulltime satisfactory professional experience related to the projects and policies to be studied in the particular position including eighteen months of experience in a managerial, consultative, administrative or supervisory capacity.

- Ability to clearly synthesize, adjust and present data tailored for a variety of target audiences. - Advanced data analysis and Excel skills. - Experience supporting policy making using data. - Excellent communication skills. - Must have familiarity navigating large data sets and multiple data systems. - Prior experience supervising staff. - Knowledge of NYC government and systems. - Superior project management skills. - Experience with various presentation and design applications. - Experience working with community-based organizations or youth development programs a plus.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.