Agency Mission
The Department of Small Business Services (SBS) helps to unlock economic potential and create economic security for all New Yorkers by connecting them to good jobs, creating stronger businesses, and building a fairer economy in neighborhoods across the five boroughs.

Job Description:
The Department of Small Business Services seeks a Senior Community Liaison to expand the reach of SBS’s services and ensure equity in all agency outreach to jobseekers, small business owners, and community-based organizations. The Senior Community Liaison will be responsible for building deep relationships with local economic development and community-based organizations through stakeholder engagement and on-the-ground outreach in order to build and drive a pipeline of clients to SBS programs.

The Senior Community Liaison will report to the Executive Director for Outreach & M/WBE Recruitment, and work closely with the Agency’s Intergovernmental, Communications, and Programmatic Divisions to ensure consistent and strategic public engagement that drives towards programmatic pipeline needs.

Specific Responsibilities:

- Build and maintain relationships with local community-based organizations, small businesses, job seekers, City agencies, and others
- Create opportunities and conduct on-the-ground outreach to small businesses and job seekers across the city in order to achieve pipeline goals
- Work with SBS program teams to develop and execute outreach strategies to meet pipeline goals
- Plan and execute outreach events including large scale events like the NYC Small Business Month Expo, and others as needed
- Educate stakeholders on SBS services and resources, including through tabling, public presentations, workshops, roundtables, and corridor walkthroughs
- Oversee data collection, analysis, and tracking towards goals in order to make and inform strategic outreach decisions
- Coordinate with contracted vendors to ensure that deliverables are met for Chamber on-the-Go and the Small Business Resource Network, which partners with local chambers of commerce to raise awareness of SBS services
- Represent SBS and the SBS Commissioner at events
- Work collaboratively with SBS Divisions (Business Services, Citywide Workforce Opportunity, Neighborhood Development, Economic and Financial Opportunity, and Industry Partnerships) as well as the Intergovernmental Affairs, Communications, and Emergency Response units
- Operate dynamically to assess urgent needs on a timely basis

Preferred Skills:

- Strong networking and partnership development experience
- Experience with community organizing
- Strong writing and communication skills
- Ability to work in a high-pace environment and flexibility with regard to work hours
- Comfortable independently visiting all neighborhoods throughout the five boroughs
- Language skills, a plus
- Driver’s and/or CDL license, a plus
- Role may require some light lifting, walking, and working outdoors in all types of weather

All Applicants: Apply through https://cityjobs.nyc.gov/ search for Job ID: # 696330

Current SBS Employees: Please email your resume and cover letter including the following subject line: Senior Community Outreach Liaison and send to careers@sbs.nyc.gov

Note: We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.

If you are unable to apply via Jobs NYC or ESS, you can email your cover letter and resume to careers@sbs.nyc.gov with the following in the subject line: Senior Community Outreach Liaison

If you do not have access to email, mail your cover letter & resume to:
NYC Department of Small Business Services
Human Resources Unit
1 Liberty Plaza, 11th Floor
New York, New York 10006

Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a.

COMMUNITY COORDINATOR - 56058

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills: - Strong networking and partnership development experience - Experience with community organizing - Strong writing and communication skills - Ability to work in a high-pace environment and flexibility with regard to work hours - Comfortable independently visiting all neighborhoods throughout the five boroughs - Language skills, a plus - Driver’s license, a plus - Role may require some light lifting, walking, and working outdoors in all types of weather

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.