The Agency You’ll Join:
The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. The administration is leading the fight in making the city more affordable, reducing inequality, improving public safety, ensuring delivery of efficient and effective services, and working to make New York City’s economy stronger. We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team. For current job opportunities, visit our careers page.

The Team You’ll Work With:
The Office of the Deputy Mayor for Operations (DMO) works to advance the City's efforts to address policy matters across the five boroughs, coordinate operational efforts across the City's public agencies, improve access to services for all New Yorkers, and ensure agencies are run compassionately and effectively. The Deputy Mayor oversees 8 city agencies and 1 mayoral office: DOT, DEP, DSNY, DOB, DDC, SCA, Parks, TLC, and the Mayor’s Office of Climate and Environmental Justice.

The Problems You’ll Solve:
- Serve as the primary liaison between the DMO and the Office of Technology and Innovation, the Mayor’s Office of Data Analytics, and the Mayor’s Office of Operations.
- Lead special projects and strategic planning related to tech innovation, digital service delivery, and improved tech operations.
- Support OTI, MODA, and the Ops on City Hall approvals, recommendations, and decision-making.
- Develop and maintain positive working relationships with stakeholders in the tech and innovation space.
- Monitor best practices, latest trends, and make policy recommendations on high-profile tech sector issues (drones, AI, app-delivery, etc.).
- Coordinate the DM’s briefings, prep materials, and calendaring as appropriate and support DMO staff members as needed.
- Participate in internal and external meetings with or on behalf of the Deputy Mayor to ensure appropriate follow-up.
- Develop and facilitate systems and processes for City Hall coordination.
- Coordinate across Deputy Mayor teams.

About You:
- You have business operations, process design, and project management experience.
- You have the ability to operate independently with excellent time management skills and confirmed ability to deliver on multiple, competing priorities in a dynamic environment.
- You have the ability to effectively interact with people and partners across all levels within an organization.
- You have proven ability to follow through on complex projects from ideas to implementation.
- You have excellent written and verbal communication skills, with the ability to translate complex technical information into clear and compelling presentations for an array of audiences.

RESEARCH PROJECTS COOR(MA)-MGR - 0527A

1. Do you have a baccalaureate degree from an accredited college or university?

2. Do you have an associate degree from an accredited college or university along with two (2) years of experience with administrative, analytic, coordinative, supervisory or liaison responsibilities?

3. Do you have a four-year high school diploma, or its educational equivalent approved by a state's Department of Education or a recognized accrediting organization along with four (4) years of experience as described in question "2" above?

4. Do you have a satisfactory combination of education and/or experience equivalent to that described in questions "1," "2," and/or "3" above?

- You have experience working in government, prior experience with technology, and processes. - You have the ability to support the creation of new policies and programs that advance the Administration’s priorities. - You have the ability to advise senior leaders on the latest trends related to technology infrastructure, AI, and digital transformation. - You have a significant track record of operational experience and execution under tight deadlines. - You have the ability to present ideas in business-friendly and user-friendly language. - You are highly self-motivated, self-directed, and attentive to detail. - You have extensive experience working in a team-oriented, collaborative environment. - You have excellent written, oral, and interpersonal communication skills.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.