The Office of Technology and Innovation (OTI) oversees all Citywide technology, privacy, cybersecurity, infrastructure, and telecommunications to ensure the security of, and enhance, City operations and service delivery to New York City's residents, businesses, employees, and visitors. As the City's technology and innovation leader, OTI is responsible for operating, maintaining and securing IT infrastructure and systems that touch every aspect of City life from public safety to human services, from education to economic development crossing the full spectrum of governmental operations.

At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology, transition our existing data infrastructure to a cloud-centric platform, and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

About New York City Cyber Command
Cyber Command is charged with protecting all City systems against cyber threats, including systems that deliver vital services to New Yorkers. Headed by the Chief Information Security Officer of the City of New York, we provide in-depth support to over 100 agencies and offices to protect, detect, identify, respond to, and recover from cyber threats.

About the Position
The Security Engineers - Endpoint will be responsible for making sure that all endpoints are configured in the most secure manner and meet the cybersecurity policies and standards requirements in terms of required software, patch level and configuration. The position will ensure that the endpoint protection software components are installed and functioning on all computers and servers. The Security Engineers - Endpoint will work with software vendors and agency representative(s) to ensure that proper configuration items are completed in compliance with the City’s cybersecurity configuration standards.

Responsibilities will include:
- Create reports of non-compliant endpoints on the network;
- Coordinate the installation of endpoint protection software with agencies representatives using a variety of technologies;
- Develop configuration settings, policies and software level standards;
- Provide support as needed for IT departments facing issues with endpoint security products;
- Create and deploy automated system changes using a variety of tools;
- Merge and analyze data sources to create accurate reports on the state of compliance for all endpoints on the network;
- Test and maintain incident response plans and processes; Organize and maintain documentation;
- Serve as a liaison between OTI / Cyber Command, City agencies and technical teams to ensure compliance with configuration standards;
- Conduct after action reporting and provides detailed insights on effective improvements to the security posture;
- Perform special projects and initiatives as assigned.

A baccalaureate degree from an accredited college and four years of satisfactory full-time experience related to projects and policies required by the particular position; or,

Education and/or experience which is equivalent to "1" above.

The preferred candidate should possess the following: - Good hands-on knowledge in at least one system management platform such Microsoft SCCM - Good hands-on experience administering Google Admin Console - Good hands-on experience administering Crowdstrike - Expert knowledge with at least 1 enterprise level Antivirus package (Symantec, McAfee, etc) - Good hands-on expertise with Linux administration - Knowledge of OSX / Mac administration via JAMF - In-depth expertise in troubleshooting workstation and server issues - Good scripting skills (Powershell, etc) - Good knowledge of Microsoft Windows stack (Active Directory, DNS, WMI, DHCP, etc) - An active interest in current security research - Excellent oral and written communication skills - Excellent Customer Service skills - Problem management - Proven ability to drive self-up-skilling - Ability to problem solve in situations of ambiguity - Ability to work effectively and efficiently in a high pressure environment - Ability to multitask and also prioritize work - Ability to meet deadlines - Ability to achieve goals with minimal supervision self-starter - Some project management experience - Malware analysis - SaaS Administration - Knowledge of automation tools - Certifications: MCSE, CCNA, Crowdstrike, McAfee, Mac OSX - 3 years of experience within Cybersecurity.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.