The Medical Assistance Program (MAP) administer public health insurance programs, including Medicaid, for the City of New York. Applying individuals and families are approved for eligibility against applicable Federal and State guidelines. Those found to be eligible can use coverage provided to access doctors, medication and other health care services at little or no cost.


The Medical Assistance Program (MAP) is recruiting for one (1) Principal Administrative Associate III to function as a Section Manager, in MICSA’s Brooklyn South Medicaid Community Office.

- Coordinate the activities of the application process by providing direction to the Medicaid eligibility application process staff.

- Responsible for the supervision and guidance of the Applications’ Section Supervisor to resolve problems/issues related to the application process. Consult with the Director on overall problems and provide guidance to administrative staff on complex situations.

- Provide for proper interpretation and application of departmental mandatory eligibility application policies and procedures and assures that eligibility determinations are consistent with
applicable laws and policies.

- Prepare statistical reports detailing the application process and activities. These reports assist senior management in measuring work performed, determining needed changes or improvement obtained by administration’s application process.

- Interact with Job Center, the Out-Patient on site offices located in the Municipal Hospitals, MAP Divisions including Disability Review, Nursing Homes, Third Party Health Insurance, the Limited English Speaking (LESA) Ability Unit, and Community Alternative System Agency (CASA) office to refer clients and/or comply with information related to the Application cases.

- Oversee the use of the Welfare Management System (WMS) error correction process. Review error report, and ensure that discrepancies are resolved, case records, roster and error reports are documented with correct information in the event of an audit or administrative review.

- Train subordinates in the processing of Medicaid applications by holding conferences and by keeping staff informed of new State, Federal and Agency regulations and procedures.

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

- Knowledge of Medicaid eligibility and EDITS - Strong supervisory and communication skills

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.