The New York City Housing Authority seeks a Section 8 Liaison for the Public Housing Tenancy Operations Department. Under direct instruction of the Deputy Director of Program Oversight, the Section 8 Liaison is responsible for supporting Property Management with Section 8 Program requirements.

Responsibilities include, but are not limited to, the following:
- Monitor TSAP selections.
- Assist with the processing of Section 8 rentals to ensure accuracy and timely completion.
- Troubleshoot cases to resolve issues: e.g., IT glitches, migration errors, family composition changes, etc.
- Monitor compliance with annual recertification submissions; work with development staff and residents to avoid loss of subsidy and address vacancies and terminations.
- Assist in coordinating and analyzing rent increases/lease renewals.
- Work closely with property staff on priorities and to meet deadlines.
- Float between assigned developments and Central Office; build relationships with development teams.
- Deploy as a supplemental property resource for discrete projects when assigned (special circumstances only).

Additional Information
1. These positions are open on a direct transfer (lateral) basis only. They are not open as a promotional opportunity.
2. Employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
3. NYCHA residents are encouraged to apply.

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, click on the link below:
https://bit.ly/55aProgram


Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

1. A baccalaureate degree from an accredited college; or

2. A four-year high school diploma or its educational equivalent, approved by a State's Department of Education or a recognized accrediting organization and four years of satisfactory full-time experience in housing management at a development or developments containing at least 150 apartments, performing any one or a combination of the following duties: interviewing applicants; determining eligibility; gathering and evaluating information to resolve complaints; collecting rents; and/or resolving tenant related problems; or

3. A satisfactory equivalent combination of education and experience as described in "1" or "2" above. Undergraduate college credit may be substituted for experience on the basis of 30 semester credits from an accredited college for one year of satisfactory full-time experience. However, all candidates must have a four-year high school diploma, or its educational equivalent
EXPERIENCE IN WHICH TASKS PERFORMED ARE PRIMARILY CLERICAL, SECRETARIAL, RECEPTIONIST, AND/OR ACCOUNTING IS NOT ACCEPTABLE. EXPERIENCE THAT INCLUDES ONLY
INCIDENTAL CONTACT OR INTERACTION WITH TENANTS IS NOT ACCEPTABLE.

- Extensive knowledge of and ability to navigate Siebel Database, proficiency in Word, Excel Outlook and other database systems. - Knowledge of Housing Choice Voucher (Section 8) Program rental process in Siebel. - Ability to establish and maintain effective working relationships with peers, superiors and Property Management staff. o Analyze situations and identify problems and offer solutions. - Ability to communicate clearly and concisely, both verbally and in writing. - Excellent detail-orientation and follow up skills. - Excellent communication and organizational skills o Ability to monitor caseload and work independently. - Understanding of NYCHA and departmental policies and procedures, and overall operational structure.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

NYCHA has residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.