1. Create, track and maintain comprehensive reports; analyze and prepare reports for Operations' employees; perform data research.
2. Work in collaboration with the Property Development Staff in the delivery of services citywide; prepare statistical and descriptive reports, correspondence and administrative reports.
3. Coordinate with residents to schedule all required repair work and follow up as needed.
4. Assist with requesting and responding with prescribed guidelines; coordinate the completion of repairs and ensure the completed work orders to the development for close out.
5. Assist with the scheduling of multiple trade work sequentially to make all work order dates in close date range of each other to ensure timely completion of entire repair.
6. Organize and plan meetings to include: prepare meeting agendas and scheduling.
7. Create and maintain office files.
8. Work with all levels of Authority personnel to resolve issues related assigned Neighborhood Administrator portfolio.
9. Perform related duties.
10. May require going in the field to assist the Neighborhood Administrator on special assignments.

Additional Information
1. For NYCHA employees. this position is open as promotional opportunities only. It is not open on a direct transfer (lateral) basis.
2. For NYCHA employees: employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if
applicable).
3. NYCHA residents are encouraged to apply

Note: Travel to Developments within assigned neighborhood is a requirement, with the frequency determined by the Neighborhood Administrator. This position will cover Queens/Staten Island Neighborhood 02 which include Astoria, Latimer Gardens, Pomonok and Woodside.

NOTE: Preference will be given to CIVIL SERVICE BRDIGE EXAM# 3971 takers.

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, click on the link below:
https://bit.ly/55aProgram

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

A four-year high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization?

Skills Requirement: You will be required to meet the typing skills requirement by demonstrating the ability to type accurately on a personal computer at a minimum speed of 35 words per minute after errors are deducted. You must meet this requirement in order to be appointed.

1. Knowledge of Maximo, Excel and Word. 2. Selected candidate must be very organized.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

NYCHA has no residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.