1. Set-up Remote Hearings via MS Teams for all Hearing Officers, which consist of sending MS Teams invite, preparing notices for the hearing officer’s signature, entering case information into the VH SharePoint document sharing site.
2. Serve as key person for processing all incoming Grievances by assigning case numbers and hearing officers for all new grievances via Employee Service Connect. Prepare folders, update database and schedule all Grievances for Telephone Scheduling Conferences (TSC).
3. Set up and host TSCs via MS Teams including updating TSC Log of all outcomes.
4. Serve as back up to setting up and hosting Right to Counsel (RTC) conferences via MS Teams including updating RTC Log of all outcomes.
5. Serve as back up to preparing Weekly Tenancy Calendar List for Defaults, Stipulations of Settlement, and Hearing Officer Decisions, which includes typing the Name of the Tenant/Grievant/Participant, Case Number, date of the decision, date case is posted into Tenant E-copy.
6. Assist with the processing of Guardian Ad Litem (GAL) invoices for payment. Verify services rendered by ensuring that all information on invoices, Settlement Declaration, and related documents is correct. Email GAL, if necessary, to make corrections on their documentation.
7. Serve as key person for entering information into a database indicating the outcome of continued hearings held daily by Hearing Officers.
8. Serve as key person in processing Litigation Hold Notices from the Law Department Appeals Unit for Transcript/File requests.
9. Serve as key person to produce CDs of audio and video recordings of administrative hearings for transcripts, subpoenas and FOIL requests.
10. Serve as backup in the coordination and preparation of administrative hearing files for attorneys/representatives to review.
11. Assist at the receptionist desk, when needed, which includes, but is not limited to, processing all parties and witnesses scheduled for administrative proceedings, answering high volume of telephone calls and instructing residents, grievants, participants, and applicants on the appropriate procedure for re-opening defaults. Set up first-time on and continued hearings.
12. Prepare Hearing files for microfilming of records.
13. Perform related duties.

NOTE: Preference will be given to CIVIL SERVICE BRDIGE EXAM# 3131 takers.

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, visit the link below:

https://bit.ly/55aProgram

Additional Information

1. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
2. NYCHA residents are encouraged to apply.
3. NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

SECRETARY - 10252

A four-year high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization?

Skills Requirement: You will be required to meet the typing skills requirement by demonstrating the ability to type accurately on a personal computer at a minimum speed of 35 words per minute after errors are deducted. You must meet this requirement in order to be appointed.

1. Knowledge of Termination of Tenancy Procedures, Grievance Procedures, Section 8 Administrative Hearings Procedures, and Applicant Appeal Procedures. 2. A minimum of two years full-time satisfactory general secretarial experience and two or more years of experience interacting with residents and with the public. 3. Proficient in typing. 4. Ability to work in a fast-paced judicial environment. 5. Excellent communication skills. 6. Ability to interact effectively with residents, applicants, participants, and attorneys/representatives. 7. Ability to handle high volume of telephone calls. 8. Ability to perform multiple tasks and meet daily deadlines. 9. Proficiency in Microsoft Access, Excel, Word, Teams and Outlook.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

NYCHA has no residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.