The New York City Housing Authority’s Department of Resident Services, Partnerships & Initiative (RSPI) engages NYCHA residents in critical programs, services, and initiatives in the areas of economic opportunity, youth, senior and social services; supports NYCHA’s extensive network of Resident Associations; and connects residents to opportunities such as financial empowerment, business development, career advancement, and educational programs. RSPI has set forth a model of engagement that effectively serves residents, as well as internal and external stakeholders to create a comprehensive engagement model that supports residents and NYCHA 2.0, NYCHA’s strategic plan for preservation and advances the work of the agency.

Resident Outreach for Conversion & Modernization Department, one of RSPI’s six units, engages residents on real estate programs related to new construction and preservation. NYCHA seeks a dynamic Community Coordinator to serve as a key member of the Resident Services, Partnerships & Initiatives’ Resident Outreach for Conversion & Modernization team. Selected candidate will report to the Manhattan Resident Outreach for Conversion & Modernization Department Unit.

Responsibilities include, but are not limited to the following:

1. Develop and foster relationships with NYCHA stakeholders to ensure successful engagement in the NYCHA real estate preservation and development processes.
2. Organize and represent NYCHA at resident and stakeholder meetings. Lead structured discussions and facilitated engagement sessions.
3. Develop and execute a development or initiative specific strategy to ensure meaningful resident outreach and engagement. Key activities may include door-knocking, floor and lobby meetings,
surveys, community-based events, and other methods.
4. Work closely with the department managers to support the development of resident-led roles. Provide the support necessary to build capacity to ensure meaningful advisement.
5. Work closely with NYCHA staff to ensure timely, relevant information is disseminated to residents. Coordinate staff across NYCHA departments to ensure effective collaboration and
successful meetings.
6. Maintain both quantitative and qualitative data documenting outreach efforts; resident feedback through canvassing, surveys, focus groups and other methods; meeting attendance; and other
key metrics. Maintain records necessary to document any HUD mandated resident consultation processes as appropriate.
7. Work on key special assignments specific to NYCHA 2.0 Plan.
8. Perform other related duties as needed.

Additional Information
1. Employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in NYCHA current title and level (if applicable).
2. NYCHA residents are encouraged to apply.

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

1. Creative and strategic thinker with proven leadership abilities. 2. Exceptional organizational, project management, analytical, quantitative, and qualitative skills. 3. Community organizing and outreach. 4. Ability to work independently and as part of a team, and effectively with diverse populations. 5. Excellent verbal, written and interpersonal communication skills. 6. Interest in pioneering a new community development initiative and working with and in low-income communities. 7. Proficient in Microsoft Office- Access, Excel, and Word. 8. Ability to work a flexible schedule including evenings and weekends. 9. Bilingual a plus.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

NYCHA has no residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.