The New York City Housing Authority is seeking a Principle Administrative Associate, L1 for the Resident Relocations Services Department to support relocation of NYCHA residents at developments where planned major modernization or unplanned urgent repairs are required including repairs to address health and safety issues.

Reporting to the Director of the Resident Relocations Services Department, the PAA will be responsible for the following:

1. Assist in pre-screening, conducting in-person and over the phone move assessments and coordinate the relocation plan for NYCHA residents.
2. Develop and maintain collaborative partnerships with internal and external stake-holders to ensure residents relocate seamlessly.
3. Managing and performing timely intake processes
4. Participating in tenant community meetings and handling correspondence at NYCHA events
5. Responsible for the preparation and submission of monthly statistical reports
6. Perform administrative and clerical support functions, including timekeeping, Smart-Data facilitation (receiving and approving) for the Department.
7. Monitor departmental inbox to ensure timely responses to inquiries and request for relocation services.
8. Support the RRSD senior management team as needed.

Additional Information
1. INTERAGENCY TRANSFERS INTO NYCHA OF THOSE PERMANENT IN TITLE ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR
PREFERRED LIST FOR THE SAME TITLE.
2. Due to the existence of a civil service list, candidates must have civil service status in the title of Principal Administrative Associate to apply.
3. Employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).

NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, visit the link below: https://bit.ly/55aProgram

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

PRINCIPAL ADMINISTRATIVE ASSOC - 10124

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

- Ability to handle sensitive information and deal with complex issues. - Experience in engaging a wide variety of stakeholders, like NYCHA managers, frontline staff, and customers. - Excellent conceptual, organizational, and analytical skills - Knowledge of Procurement. - Kronos Timekeeping - Excellent verbal and written communication skills. - Proficient in Microsoft Office systems and experience with Oracle applications Siebel and AS400

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

NYCHA has no residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.