**OPEN TO APPLICANTS WHO ARE PERMANENT IN THE CIVIL SERVICE TITLE OF CLERICAL ASSOCIATES ONLY.

The Division of Family and Child Health (DFCH) of the New York City Department of Health and Mental Hygiene is charged with the creation and oversight of programs, policies, services, and environments that support physical and socio-emotional health, and promote primary and reproductive health services, health equity, social justice, safety and well-being for New York City families and children. The division is comprised of the Bureau of Maternal Infant Reproductive Health, the Bureau of Early Intervention, the Office of School Health, and the Bureau of Administration. The vision of the DFCH is that every child, woman, and family recognizes their power and is given the opportunity to reach their full health and developmental potential. We encourage qualified applicants with demonstrated commitment to social justice, particularly racial, gender, and LGBTQ equity to apply.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

Provide office assistance, including covering office reception (greeting and directing families and providers) and answering phone calls.
Answer or direct general EIP inquiries to appropriate staff.
Schedule conference rooms using Microsoft Outlook.
Receive and process referrals, and retrieve record information in NYEIS.
Prepare Word and Excel documents.

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

-Strong computer skills including data entry capability and use of Excel, Word and Outlook, with typing capacity of over 40 words/minute and ability to easily learn new computer applications -Strong reception and multiple telephone line skills -Organizational skills -Ability to monitor timelines and meet deadlines -Clerical/Office skills (e.g., copying, scanning, uploading, faxing, mailing documents) -Familiarity with electronic databases and data entry -Excellent communication skills, both verbal (via telephone and in person) and written.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.